Customer Service Center Advisor with Focus on Sales (m/f/d) — Raiffeisen
CHF 73'500 - 111'500
Raiffeisen · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- 14 days ago
SalaryCHF 73'500 - 111'500
Role overview
The Customer Service Center actively supports Raiffeisen Switzerland, Raiffeisen banks and group companies in achieving their service goals by accepting and answering telephone and written end customer inquiries.
For our increased consulting activities, we are looking for you immediately or by appointment as a quick learner, flexible, service-oriented and strong communicator.
We offer you interesting and diverse activities in a fast-paced and varied working environment, modern workplaces and a working model with home office options.
- The Customer Service Center actively supports Raiffeisen Switzerland, Raiffeisen banks and group companies in achieving their service goals by accepting and answering telephone and written end customer inquiries.
- For our increased consulting activities, we are looking for you immediately or by appointment as a quick learner, flexible, service-oriented and strong communicator.
- Telephone support for private customers
- Needs-oriented advice on basic products (payments, savings, provision, simple investments)
Main responsibilities
- Telephone support for private customers
- Needs-oriented advice on basic products (payments, savings, provision, simple investments)
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments Requirements: Banking training (EFZ or comparable)
- Experience in supporting and advising customers
- Passion for customer contact and strong sales talent
- Structured, goal-oriented and independent way of working
- Excellent knowledge of spoken and written German We offer:
- The work-life balance of our employees is important to us.
- That's why we create the conditions for working hours to be flexible - with offers for mobile working, home office and part-time work.
Additional details
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments Banking training (EFZ or comparable)
- Excellent knowledge of spoken and written German
Notes and original content
- Active customer contact to arrange consultation appointments, direct deals and referrals to higher segments
- Requirements:
- Banking training (EFZ or comparable)
