Zurich Multinational Specialist — Zurich Insurance (sede Ticino)
- Location
- Lugano
- Contract
- full-time
- Posted
- Yesterday
Role overview
Purpose
This role is to provide service and underwriting guidance and support on large and complex local policy requests, issuing policies and invoices to local brokers and customers on behalf of Zurich Producing Offices.
They act as subject matter experts in their lines of business, processes and systems. and systems.
- Purpose:
- This role is to provide service and underwriting guidance and support on large and complex local policy requests, issuing policies and invoices to local brokers and customers on behalf of Zurich Producing Offices.
- English proficiency both verbal and written.
- Fluency in language other than Bahasa Malaysia and English adds value to the role.
Key requirements
- English proficiency both verbal and written.
- Fluency in language other than Bahasa Malaysia and English adds value to the role.
- Solution oriented mindset i.e., problem solving.
- Analytical and communicative skills.
- Excellent attention to details i.e., figures sensitive, analytical, and meticulous person.
- Minimum High School Diploma or Equivalent and 5 or more years of experience of related portfolio or other insurance area, OR
Application process
- They will also ensure the correct interpretation C application of country underwriting practices and procedures and assist the Collection Team on premium collection of the servicing accounts.
- This role is accountable and responsible to meet the Global KPI targets set under IPZ Heatmap and all local KPIs.
- Job Accountabilities – Key Accountabilities
- They foster relationships with local brokers and large customers and take ownership for the delivery of the highest standard of local service.
- Ensure that brokers and customers are kept informed when referral or confirmation is needed from the Producing Office and follow up with producing colleagues to resolve queries in a timely manner.
- They coordinate with local Underwriter, Legal and Claims and communicate with Producing Office on highly complex local policies, implementing manuscript wording
- or endorsements where requested and permitted and to ensure adherence to the local legislation.
- Independently issue local policies within agreed KPIs, including complex and
Additional details
- Able to follow manuals and best practice, and understand where and how to deviate in non standard cases. Job qualifications:
- Bachelor’s degree and 5 or more years of experience of related portfolio or other insurance area
- Good and positive attitude and strong team spirit
- Microsoft Word (Intermediate level or higher) International Program System (IPS) E-Insurance portal
- Let’s continue to grow together! Schedule: Full Time
Notes and original content
- Able to follow manuals and best practice, and understand where and how to deviate in non standard cases.
- Job qualifications:
- Technical Skills
- Microsoft Word (Intermediate level or higher)
- GIS System
- International Program System (IPS)
- E-Insurance portal
- Let’s continue to grow together!
- Location(s): MY
- Kuala Lumpur
Questions about this listing
What salary does Zurich Insurance (sede Ticino) offer for this role?
Zurich Insurance (sede Ticino) lists CHF 85'500 - 150'000 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zurich Insurance (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zurich Insurance (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Zurich Insurance (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Zurich Insurance (sede Ticino)'s original listing at careers.zurich.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
