Fachmitarbeiter/in Front Support Team Kunde/Erbschaften 80 - 100 % — Valiant Bank AG
- Location
- Bern
- Contract
- Part-time
- Posted
- 15 days ago
Full description
Simplify together. Because life is full of possibilities. At the same time, it became complex. That is why we are looking for employees who work with us to promote simplicity.
They shall
- Comprehensive processing of inheritances and estates – from checking legitimacy documents to targeting payments and account balances
- Handling assistance
- Processing requests from the collection and bankruptcy offices
- Create confirmations, carry out complex research and handle edition orders
- Assuming customer tasks (e.g. dunning, bank-stored correspondence, message-free assets)
- as a competent contact person for questions in the area of customer / inheritances support our front employees and maintain telephone and written contact with heirs
- have the opportunity to work partially in the home office
They bring
- a completed basic commercial training (preferably in the banking or notarial environment)
- Conversation-proof French skills
- an independent, careful and exact working method
- a communicative, team-oriented and decision-making personality with high resilience and care
- A high level of service and customer orientation
About us Valiant is an independent Swiss financial services provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easy-to-understand offer in all financial matters. Valiant is locally anchored in the following 15 cantons: Aargau, Basel Landscape, Basel City, Bern, Freiburg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug and Zurich. It is also present throughout Switzerland thanks to innovative, digital services. Valiant has a balance sheet total of 38.2 billion francs and employs around 1200 employees – of which more than 70 are apprentices.
- Comprehensive processing of inheritances and estates – from checking legitimacy documents to targeting payments and account balances
- Handling assistance
- Processing requests from the collection and bankruptcy offices
- Create confirmations, carry out complex research and handle edition orders
- Assuming customer tasks (e.g. dunning, bank-stored correspondence, message-free assets)
- as a competent contact person for questions in the area of customer / inheritances support our front employees and maintain telephone and written contact with heirs
- have the opportunity to work partially in the home office
- a completed basic commercial training (preferably in the banking or notarial environment)
- Conversation-proof French skills
- an independent, careful and exact working method
- a communicative, team-oriented and decision-making personality with high resilience and care
- A high level of service and customer orientation
Questions about this listing
What salary does Valiant Bank AG offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bern is CHF 105'500 - 185'000 gross per year — an estimate, not a figure communicated by Valiant Bank AG. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Valiant Bank AG offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Valiant Bank AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Bern's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Valiant Bank AG?
Use the "Apply now" button on this page — it links directly to Valiant Bank AG's original listing at jobs.valiant.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
