Leiter:in Applikationen & Support IoT (alle) — BKW
- Location
- Biel-Benken
- Contract
- Full-time
- Posted
- 23 days ago
Full description
We make habitats worth living.
You combine leadership, technology and entrepreneurial thinking: Together with your team, you professionalize the application and support department in the context of water infrastructure, overcome silos and develop processes and the portfolio in a future-oriented manner.
Your tasks
- You lead the Applications & Support team with up to five employees in terms of expertise and personnel, set clear priorities and strengthen your own responsibility.
- You organize and coordinate support, operation and application topics and ensure a stable, customer-oriented operation of the IoT solutions.
- You work around 30 percent operationally in 1st and 2nd level support and coordinate the organizational measures for 3rd level support.
- You control and report the service quality on the basis of support volume, reaction and solution times and ensure traceable escalations.
- You simplify and professionalize support and operational processes, guidelines, documentation and the knowledge base and promote the transfer of know-how in the team.
- You review and develop the IoT portfolio and the IT architecture economically and future-oriented (business cases), lead IoT projects and build bridges between internal and external stakeholders.
Your expertise
- You have at least three years of experience in the technical and personnel management of a team of comparable size.
- You know the IoT landscape from practice – from development and further development to stable operation.
- You bring a basic technical training with EFZ, for example in computer science, automation or electronics, or a basic commercial training with targeted further development in the IoT or application support environment. A successfully completed tertiary training in computer science, systems engineering or automation (HF) is an advantage.
- You communicate in German and can communicate in French and English (level B1).
- You work in a structured, reflective and solution-oriented way and tackle operational topics with a high level of practical relevance yourself.
- You understand service-oriented business models, connect different stakeholders and are ready to travel within Switzerland up to 10 percent.
We do not want requests from personnel service providers.
- Company Hinni AG
- Place of work: Gewerbestrasse 18, 4105 Biel-Benken
- Percentage 100%
- Professional field Water & Environment,Informatics
- Leadership position
- Type of employment Contract of unlimited duration
- Reference S-27720
You can look forward to that.
meaningful activity We make a valuable contribution to society and the environment. Together we create living spaces with a future in which people like to live. We compensate on the market and offer attractive social and salary benefits. The remuneration is based on the function and relevant experience. Working hours & holidays With our flexible working models, our employees can combine work and leisure well. For example, with annual working hours or remote working. Career & further education With us many doors are open. We offer a wide range of professional perspectives and support education and training financially and/or temporally. We support our employees in reconciling work and family. For example, with paternity leave or with a part-time workload. Occupational Safety & Health With preventive measures, support and advice we support our employees in occupational safety and in the maintenance of their health From business vehicles, where appropriate, to the cost sharing of mobile phones, we offer our employees further advantages at third-party companies. For individual positions (e.g. temporary employment), different employment conditions may apply. Place of work
About us
Hinni AG is a successful service and production company. Since its foundation, we have been dealing with hydrants and the water pipe network. Development, production, sales as well as maintenance and auditing of fire hydrants are our business areas – 115 employees are our “capital”. As a subsidiary of Arnold AG, we are ideally positioned for the future. Become part of Hinni AG and actively shape the future. Discover more In the BKW Group we live a welcome culture that includes all people. We welcome everyone, regardless of factors such as age, gender, social or ethnic origin, skin colour, nationality, language, sexual orientation and identity or religion.
Questions about this listing
What salary does BKW offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Biel-Benken is CHF 94'500 - 143'000 gross per year — an estimate, not a figure communicated by BKW. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does BKW offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with BKW during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Bern's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at BKW?
Use the "Apply now" button on this page — it links directly to BKW's original listing at job.bkw.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
