Product Owner Operational IT Service Management (915) — Confederazione Svizzera
- Location
- Bern
- Contract
- other
- Posted
- 47 days ago
Role overview
Lead the Operational Services Management team at Defence Platform and manage its strategic and operational development
- Lead the Operational Services Management team at Defence Platform and manage its strategic and operational development
Application process
- Design, optimize and ensure the effective application of ITIL processes (change, deployment, release, knowledge, service catalogue management)
- Leading the disciplines Lifecycle and Collection Management
- Prioritize the team backlog, record requirements from operations, customer needs and governance and coordinate their implementation according to agile principles
- Promote cooperation between customers, service owners and operational and development teams and drive the further development of ITSM tools
- Degree in computer science, business informatics or a related field (HF/FH) as well as several years of experience in IT service management
- In-depth knowledge of ITSM frameworks such as ITIL v4 as well as experience in IT service management and definition, implementation and further development
- Experience as a product owner and agile working methods according to Scrum, Kanban or SAFe
- Experience with modern ITSM platforms (e.g.
Questions about this listing
What salary does Confederazione Svizzera offer for this role?
Confederazione Svizzera lists CHF 73'000 - 124'500 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Confederazione Svizzera offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Confederazione Svizzera during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Confederazione Svizzera?
Use the "Apply now" button on this page — it links directly to Confederazione Svizzera's original listing at jobs.admin.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
