ICT-Supporter:in Finanzsysteme — Universität Bern
- Location
- Bern
- Contract
- Full-time
- Posted
- 2 days ago
Full description
The UniBE is versatile. With us, you can expect a wide variety of topics and a lot of design freedom.
Their tasks
- You process and prioritize support requests and disruptions via our ITSM tool, develop solutions and document them in a comprehensible manner.
- They support end users with questions about SAP financial processes, in particular billing and master data, and coordinate complex cases with the cantonal system operator.
- They support user and authorization management, including role changes and regular access checks.
- They monitor interfaces and system messages, analyze errors and participate in sustainable solutions.
- They manage financially relevant master data from the plant to the maintenance up to the blocking or deletion reservation and also process more complex cases.
- They check the master data quality and participate in evaluations as well as in the periodic technical CO conclusion.
- They coordinate tests and releases with the system operator and the departments and support migrations, rollouts and other projects.
- They maintain support and training documentation and support superusers and specialist areas with instructions and training.
Requirements
- Completed computer science training (e.g. computer scientist: in EFZ) or degree in computer science or Business Informatics (HF, FH or University)
- Experience in ICT or application support
- Knowledge of ERP/SAP systems and ITSM tools (e.g. ServiceNow) is an advantage
- Technical understanding of authorizations, interfaces, error analysis and digital business processes as well as interest in master data and data quality
- Analytical, structured and independent working methods as well as pleasure in solving demanding support cases
- Good prioritization ability, resilience and a calm, solution-oriented attitude even in the case of high request volumes
- High service orientation, clear communication, teamwork and willingness to quickly familiarize yourself with new topics
Healthy corporate culture and good working environment Application and contact Please send your application to Claude Johner (Head of Financial Systems) by 16.11.2026 With us, you create value. For themselves and society.
About Us
Financial Systems (SYS) We supervise and develop the financial systems of the University of Bern. Our Application and Operational Support (ABS) supports the users and coordinates the support with the system operator. Master data management (SDM) ensures data quality, while business process management (GPM) designs and optimizes invoicing processes in particular. Our staff performs administrative and organizational tasks. For the purpose With the planned SAP production start on 1. January 2027 begins an intensive stabilization phase for our team. For two years, they will strengthen the areas of Application and Operational Support (ABS) and Master Data Management (SDM), prioritize issues even in the case of high ticket volumes and contribute to reliable financial processes with a calm, solution-oriented working method. Their tasks
Requirements
Job subscription Application procedure
Your Benefits
Team-oriented work Central location in the heart of Bern Interdisciplinary cooperation Your Benefits
Working on the UniBE
The University of Bern not only offers exciting tasks, but also an environment that actively promotes development, diversity and equal opportunities. Discover what distinguishes us as an employer and how you get ahead with us. Career page Job vacancies
Questions about this listing
What salary does Universität Bern offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bern is CHF 68'500 - 104'000 gross per year — an estimate, not a figure communicated by Universität Bern. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Universität Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Universität Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Bern's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Universität Bern?
Use the "Apply now" button on this page — it links directly to Universität Bern's original listing at jobs.unibe.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
