Schadenspezialist Schadencenter Bern (m/w/d) — Zurich Insurance

Full description

136768 | 80 - 100% | Oerlikon, Zurich | Hybrid

Are you motivated by the idea of personally supporting customers in the event of motor vehicle damage and quickly restoring safety? Would you like to find pragmatic solutions in the Help Point together with the vehicle expert team and actively control the damage process on site?

In this role, you are part of the Claims business unit at Help Point, Wankdorf, BE near Zurich Switzerland. As a damage specialist, you are the first point of contact for customers with motor vehicle damage and together with the team of vehicle experts ensure fast, uncomplicated solutions. You process damage independently, initiate immediate measures and ensure a smooth process on site – if necessary also at other locations

This is what awaits you

• You accept damage reports on the phone and are the first contact person for our customers
• You organize and coordinate immediate actions to ensure fast and effective solutions
• You will independently process claims in the motor vehicle, private liability and household contents insurance sectors and ensure a high quality of service
• You work closely with internal and external stakeholders to achieve the best possible results for our customers
• You actively contribute to the optimization of our processes and the further development of the damage center

This sets you apart

• Commercial or equivalent training and several years of commercial professional experience, ideally in the insurance industry
• Very good verbal and written expressive ability in German, any other language is advantageous
• Resilient and solution-oriented personality with a pronounced customer and team orientation
• Efficient and initiative working methods characterized by high personal responsibility
• Enjoy telephone customer contact and work in a dynamic team

Good to know

Part-time or full-time: 80 - 100%

Place of work: Wankdorf, Bern

Job opening: from 01.01.2027 or by agreement

Travel activity: None

Hybrid work: up to 40%

Everything about your application

You can apply directly to us online in a first step – you only need your CV. More information about the application process can be found here.

We attach importance to an efficient and appreciative application process. The Talent Acquisition Team will personally review your application without using artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

For this position, we do not cooperate with recruitment agencies. Unsolicited applications shall not be considered or paid.

Do you have any questions? Victor, Talent Acquisition Consultant is at your disposal on +41 44 628 20 48.

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Zurich Insurance Company AG | Talent Acquisition Zurich Switzerland

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