Customer Service & Logistics Specialist (Maternity Cover 50%) - Mendrisio site (Ticino) — Sintetica SA
CHF 49'500 - 75'000
Sintetica SA · Mendrisio (TI)
- Location
- Mendrisio
- Contract
- other
- Posted
- —
SalaryCHF 49'500 - 75'000
Role overview
Customer Service & Logistics Specialist (Maternity Cover 50%) Mendrisio site (Ticino) Sintetica SA, Mendrisio (TI)
We do so in close cooperation with clinical experts, who shape our understanding of their unmet needs and drive our efforts to address them.
With this trust and insight, we push the limits of science and technology to make therapies safer for patients and easier to perform.
- Customer Service & Logistics Specialist (Maternity Cover 50%) Mendrisio site (Ticino) Sintetica SA, Mendrisio (TI)
- We do so in close cooperation with clinical experts, who shape our understanding of their unmet needs and drive our efforts to address them.
- Key responsibilities
- Maintain in the system orders received from domestic customers, transmit them to external warehouse and monitor delivery punctuality, issue related invoices on daily basis.
- and skills
- Degree in Business Administration, Supply Chain, Logistics or a related field.
Main responsibilities
- Key responsibilities
- Maintain in the system orders received from domestic customers, transmit them to external warehouse and monitor delivery punctuality, issue related invoices on daily basis.
- Communicate critical supply issues to customers.
- Manage and monitor orders received from international partners, ensuring the ERP system is consistently updated; transfer orders to Production Planning team and confirm feasibility to partners in terms of delivery timelines.
- Maintain and update the order portfolio and related revenue plan, preparing reports and analyses.
- Issue invoices and logistics documentation and coordinate product collection including compliance with export procedures and order fulfilment requirements.
- Oversee import and export logistics activities requested by internal departments.
Key requirements
- and skills
- Degree in Business Administration, Supply Chain, Logistics or a related field.
- Minimum of 3 years’ experience in a similar role (experience in the pharmaceutical sector is considered a plus).
- Strong communication and interpersonal skills.
- Team-oriented mindset with the ability to work collaboratively.
What the company offers
- Founded in 1921 and headquartered in Mendrisio (Switzerland), Sintetica's mission is to continuously strive to improve therapies by enhancing its products' formulations and usability for the benefit of clinicians and patients.
Company and context
- The Customer Service & Logistics Specialist is responsible for overseeing the receipt and processing of orders and forecasts, ensuring their accurate execution from both organizational and logistical perspectives.
- High level of autonomy, flexibility and organizational skills.
- Excellent command of English and good knowledge of German.
- Preference will be given to candidates based in Switzerland
- What we offer Maternity cover employment in a young, dynamic work environment and positive culture.
- Sintetica promotes diversity and gender equality.
Additional details
- Customer Service & Logistics Specialist (Maternity Cover 50%) Mendrisio site (Ticino) Sintetica SA, Mendrisio (TI) Qualifications and skills
Notes and original content
- Customer Service & Logistics Specialist (Maternity Cover 50%)
- Mendrisio site (Ticino)
- Sintetica SA, Mendrisio (TI)
- Qualifications and skills
