Lateral entry as a customer advisor in the contact center — FFS Officine (Ferrovie Federali)
- Location
- Sion
- Contract
- full-time
- Posted
- 99 days ago
Role overview
Lateral entry customer advisor in the contact center 60-100% | SBB
Move Switzerland with us.
Lateral entry as customer advisor in the contact center
- Lateral entry customer advisor in the contact center 60-100% | SBB
- Move Switzerland with us.
- Du bist teamfähig und übernimmst Eigenverantwortung.
- Deutsch auf Niveau C2. Französisch auf Niveau B1 sowie Englisch und/oder Italienisch auf Niveau A2 sind von Vorteil.
- Find out more
- Wherever possible, we rely on flexible working hours and modern working time models.
Key requirements
- Du bist teamfähig und übernimmst Eigenverantwortung.
- Deutsch auf Niveau C2. Französisch auf Niveau B1 sowie Englisch und/oder Italienisch auf Niveau A2 sind von Vorteil.
- Du bist versiert im Umgang mit den gängigen MS Office Programmen und hast ein Flair für digitale Medien.
What the company offers
- Find out more
- Wherever possible, we rely on flexible working hours and modern working time models.
- In addition, as an employer, we are also flexible when it comes to balancing your professional life with your private life. Find out more Find out more Differences welcome Differences welcome Find out more
- With over 150 different professions, we offer an impressive variety of entry and development opportunities.
- Our employees are just as diverse.
- That is why we are committed to ensuring that all employees can contribute their individual strengths and ways of thinking. Find out more Find out more Career and development Career and development Find out more
- We support our employees based on their personal needs and ambitions.
- To this end, we provide a wide range of cross-disciplinary and cross-departmental training courses.
- We contribute financially and temporally to selected external further training courses. Find out more Find out more
Application process
- now
- You can look forward to this.
- If you want to delight customers, then you’ve come to the right place.
- At the contact center in Brig in Valais you have the chance to use your skills and at the same time acquire new skills that will enrich and advance your career.
- Become part of SBB and look forward to a wide variety of tasks.
- Delight our customers with professional advice.
- Attractive working conditions are important to us.
- Irregular working hours, night and weekend work are paid additionally - for example with 16 francs per hour for Sunday work.
Contacts
- Unfortunately, applications via email cannot be considered. Telephone + 41 51 220 20 29
- [email protected] simplyyou Telephone + 41 79 337 46 81
Additional details
- You can find our other benefits such as child allowances, free 2nd class GA and discounted travel abroad also for the family
- You will receive initial feedback from us no later than 10 working days after receipt of your application. About the application process SBB Recruiting Support FAQ about the application Telephone + 41 79 337 46 81
- In addition, as an employer, we are also flexible when it comes to balancing your professional life with your private life. Differences welcome
- That is why we are committed to ensuring that all employees can contribute their individual strengths and ways of thinking. Career and development
- We contribute financially and temporally to selected external further training courses.
Notes and original content
- You can find our other benefits such as child allowances, free 2nd class GA and discounted travel abroad
- also for the family
- You will receive initial feedback from us no later than 10 working days after receipt of your application.
- Final decision
- Application
- Any questions?
- About the application process
- SBB Recruiting Support
- Telephone + 41 51 220 20 29
- [email protected]
Questions about this listing
What salary does FFS Officine (Ferrovie Federali) offer for this role?
FFS Officine (Ferrovie Federali) lists CHF 63'000 - 107'500 gross per year for this position in Sion. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does FFS Officine (Ferrovie Federali) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with FFS Officine (Ferrovie Federali) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Valais?
EU/EFTA residents living in the border zone of the country adjoining Canton Valais can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Valais's cantonal migration office or with HR during the application.
How do I apply for this position at FFS Officine (Ferrovie Federali)?
Use the "Apply now" button on this page — it links directly to FFS Officine (Ferrovie Federali)'s original listing at jobs.sbb.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
