Consultant Assistance / Emergency Assistance (f/m/d) — die Mobiliar

NewCHF 68'500 - 104'000

die Mobiliar · Bern (BE)

Categoria: Altro Contratto: full-time Salario: CHF 68'500 - 104'000

SalaryCHF 68'500 - 104'000

This is what awaits you

You enjoy dealing with people, with broad questions and enjoy being in contact with customers?

Then we have exactly the right thing for you, become part of Mobi24.

This is what awaits you:
You enjoy dealing with people, with broad questions and enjoy being in contact with customers?
Erfolgreich abgeschlossene Grundausbildung, zum Beispiel in der Gastro-, Tourismus-, Medizinal-, Versicherungsbranche, im Kundendialog oder im kaufmännischen Bereich
Mehrjährige Berufserfahrung mit Kundenkontakt
You can also benefit from our wide range of internal training opportunities and benefits from various events.

Erfolgreich abgeschlossene Grundausbildung, zum Beispiel in der Gastro-, Tourismus-, Medizinal-, Versicherungsbranche, im Kundendialog oder im kaufmännischen Bereich
Mehrjährige Berufserfahrung mit Kundenkontakt
Sicherer Umgang mit technischen Arbeitsmitteln rund um den Computer
Teamfähige, kommunikative, offene und belastbare Persönlichkeit mit der nötigen Dienstleistungsbereitschaft (Zuverlässigkeit, Pünktlichkeit und Flexibilität in der Einsatzplanung (24/7 inkl. Wochenende))
Fliessende Schweizerdeutsch- und Französischkenntnisse. Gute Italienischkenntnisse sind vor Vorteil

You can also benefit from our wide range of internal training opportunities and benefits from various events.

As an organizational and language talent, the focus of your job is on the telephone receipt and independent processing of assistance cases.
You are responsible for organizing immediate measures in the event of a breakdown, accident and other concerns.
This also includes coordination with service providers and partners.
With your customer-centered approach, you are also responsible for answering the calls of our customers outside the opening hours of the general agencies. This is what you bring with you:
Successfully completed basic training, for example in the gastro, tourism, medical, insurance industry, customer dialogue or commercial sector
Several years of professional experience with customers
Safe handling of technical work equipment around the computer
Team-capable, communicative, open and resilient personality with the necessary willingness to provide services (reliability, punctuality and flexibility in operational planning (24/7 incl. weekend))
Fluent Swiss German and French skills. Good knowledge of Italian is an advantage Working with us:
A dedicated and motivated team is waiting for you, which lives values such as "Proud to help".

You will become part of a team that offers our customers around the clock telephone support at home and on the road at home and abroad. This is what you do with us:
With your customer-centered approach, you are also responsible for answering the calls of our customers outside the opening hours of the general agencies. This is what you bring with you:
Fluent Swiss German and French skills. Good knowledge of Italian is an advantage
Find out more about our commitment as an employer You down below. This is what we offer:
We offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund. Training and development
For job-relevant, external training, we participate generously.
Among other things, we offer up to 25% bonus discount, a half-tax subscription, discounts on mobile phones as well as free subscriptions with flat rate and discounts at cultural events. Further conditions of employment Manager for Cookie Consent:
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You will become part of a team that offers our customers around the clock telephone support at home and on the road at home and abroad.
This is what you do with us:
With your customer-centered approach, you are also responsible for answering the calls of our customers outside the opening hours of the general agencies.
This is what you bring with you:
Fluent Swiss German and French skills.
Good knowledge of Italian is an advantage
Working with us:
Find out more about our commitment as an employer You down below.
This is what we offer:
Compatibility