Mitarbeiter:in Kundenservice 70% — IKEA
- Location
- Lyssach
- Contract
- Part-time, Full-time
- Posted
- 13 days ago
Full description
Who you are
We are looking for employees in customer service who enjoy standing by our customers with advice and deeds and offering them the best possible shopping experience. Thanks to you, our customers will not only visit IKEA with a smile, they will also leave our stores with a smile and look forward to coming back.
- You have a strong service orientation, a friendly manner and a good feeling for the wishes of customers.
- You always have an answer to requests and a solution to any problem – no matter how stressful the situation may be.
- You have a flair for dealing with people and enjoy offering our customers the best possible shopping experience.
- You have very good knowledge of German in word
- Knowledge of French or English is beneficial.
- You are numerical, can handle money well and feel comfortable on the computer.
- You have a passion for the IKEA home furnishings and brand and look forward to getting to know the IKEA product range and service options in detail.
- You are ready to work from Mo-Sa in both early and late shifts.
You are responsible for
- Advise and look after customers and always meet them with a friendly smile in the work areas described below:
- In the entrance area: Welcome customers to ensure they feel welcome and well-informed right from the start, if necessary, to the right contact person.
- In Småland: Ensure that the children aged 3 to 10 are in good hands.
- In exchange: Based on our internal guidelines, find fast, uncomplicated and customer-oriented solutions for all challenges.
- In the goods issue: control and handover of the purchased goods to our customers and ensure that the waiting times are as short as possible.
- Every day anew prove that service can be fast and friendly and say goodbye to customers so that they want to come back: with a smile.
Do you think that would fit?
We want our employees to be well.
This includes saying “thank you”!
Our thanks
· 28 holiday days (based on a 100% allowance) · 20 weeks paid parental leave for mothers, 8 weeks paid parental leave for fathers. · Very attractive social benefits · 15% discount on your purchase – in every IKEA store · Are you coming with the public transport? We pay between 85% to 100% of the annual subscription · Free parking · Unlimited access to the LinkedIn learning platform Cheap and healthy meals in the canteen (CHF 4.50 for meat and CHF 3.50 for vegi dishes) · Bonus payments for all employees
At IKEA, there are many different ways to develop. We encourage and encourage our employees to try out different tasks, to switch between functions or to go abroad. Please submit your complete application online and be aware that we cannot consider documents by e-mail or post. That would be it of us. That was a lot of info now. We would love to know more about you. Just click on “Apply now” and go. We review applications on an ongoing basis and stop the application process as soon as we find the right person. Please apply as soon as possible.
Questions about this listing
What salary does IKEA offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Lyssach is CHF 48'000 - 72'800 gross per year — an estimate, not a figure communicated by IKEA. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does IKEA offer?
This listing is a part-time and full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with IKEA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA citizens living in an EU/EFTA state can apply for a G permit and can work anywhere in Switzerland: border zones no longer apply to them, and they must return home at least once a week. The Swiss employer files the request with Canton Bern's migration office after the contract is signed. Processing times vary by canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at IKEA?
Use the "Apply now" button on this page — it links directly to IKEA's original listing at jobs.ikea.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
