Business Process Engineer (alle) — BKW

Full description

You will play an active role in shaping the further development of our process landscape and process governance. Together with the specialist departments, you will critically review existing workflows, drive improvements in process and quality management, and ensure more efficient processes and an improved customer experience.

Your area of responsibility

• Together with the specialist departments, you will further develop the process governance and process architecture of BKW Power Grid and promote the clear definition and consistent application of existing process roles, standards and structures
• You will analyse existing end-to-end processes, identify potential for improvement and develop solutions that simplify workflows, increase efficiency and improve the customer experience
• You will further develop the continuous improvement process (CIP) using proven methods and promote a culture in which improvements are embedded for the long term
• Together with the specialist departments, you will define meaningful process metrics (KPIs), review the effectiveness of implemented measures and identify any further need for action
• In cross-functional projects, you will bring together different perspectives, facilitate workshops and support Process Owners and teams in implementing changes
• In quality management, you will plan and conduct internal audits, support improvement measures and review their long-term effectiveness

What you bring

• Completed university degree in business, engineering or natural sciences, or comparable training
• Several years of experience in process and quality management and ideally knowledge of the energy sector
• Sound knowledge and practical experience in process analysis, process governance and optimisation methods such as Lean Management, Six Sigma and the continuous improvement process (CIP)
• Experience in cross-functional projects, workshop facilitation and collaboration with different specialist departments
• Analytical, conceptual and solution-oriented way of working, as well as preferably experience with internal audits
• Initiative, a desire to shape things, holistic thinking, as well as very good German and good French language skills

We do not wish to receive enquiries from recruitment agencies.

• Company BKW Energie AG
• Work location Bahnhofstrasse 20, 3072 Ostermundigen
• Workload 80-100%
• Job field Grid
• Type of employment Permanent contract
• Reference number S-27752

What you can look forward to Compensation & benefits We offer market-based compensation and attractive social and fringe benefits. Compensation is based on the position and relevant experience. Working hours & vacation With our flexible working models, our employees can successfully balance work and leisure. For example, through annualized working hours, remote working or unpaid leave. Family & work With various childcare options, family allowances and workplace social counseling, we promote the compatibility of work and family life. Different employment conditions may apply to individual positions (e.g. fixed-term employment). Work location

About us BKW offers its customers comprehensive solutions internationally in the areas of energy, buildings and infrastructure. We employ around 11'500 people. Together, we build networks, produce energy, plan and implement energy-efficient buildings, and shape sustainable living spaces for tomorrow. For this, we need you: people with ideas and commitment. Make a valuable contribution to society and our environment with us! Discover more Within the BKW Group, we foster a culture of welcome that includes everyone. Everyone is welcome here, regardless of factors such as age, gender, social or ethnic origin, skin color, nationality, language, sexual orientation and identity, or religion.

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