Business Analyst Prozess Schaden (w/m/d) — die Mobiliar

Full description

This is what awaits you

In the “Process Damage” department, you are actively shaping the future of furniture claims processing. In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented.

This is what you do with us

As a business analyst: in our agile network organization, you identify and analyze customer needs and ensure professional requirements management.

You accompany modernization and digitalization projects in the damage area, drive the further development of our applications and support stable operation in the sense of DevOps.

With your networked thinking and your own initiative, you ensure clear and transparent communication between departments, IT and other stakeholders within and outside the network organization. This way you make a direct contribution to efficient and customer-oriented claims processing.

This is what you bring with you

• Higher education or training in business administration or computer science
• Professional experience as a business analyst, product owner or requirements engineer
• Experience in the insurance industry, preferably in claims settlement
• Agile mindset and willingness to work in our SAFe (Scaled Agile Framework)-designed organization – both on site and in collaboration with offshore teams
• Strong ability to identify complex relationships and develop solution-oriented results
• Sovereign appearance in dealing with different stakeholders in business and IT
• Flowing knowledge of German and good English

Working with us

With us you work in a committed, agile team. Your organizational home port is the “Damage Process” department. We live an open, communicative cooperation, promote self-responsible action and consistently focus our customers.

This is what we offer

Compatibility

We enable flexible working models and offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund.

Training and development

We offer a wide range of internal courses as well as participation in possible programs abroad. For job-relevant, external training, we participate generously.

Advantages

Among other things, we offer you up to 25% bonus discount, a half-tax subscription, discounts on mobile phones as well as free subscriptions with flat rate and discounts at cultural events.

Present

Further conditions of employment

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