Technische:r Assistent:in Helpdesk — FFS Officine (Ferrovie Federali)

Full description

Technical Assistant Helpdesk 100% | SBB - - - - - - Move Switzerland with us. Technical assistant helpdesk Bern, by arrangement, 100% Apply now

You can look forward to this. Attractive working conditions are important to us

• even with irregular working hours. Night and weekend work is paid additionally, e.g. B. with 16 francs per hour for Sunday work. You will also receive time allowances. This means: You benefit from more free time than employees without night and weekend shifts. You can find further benefits such as child allowances, free 2nd class GA and discounted travel abroad
• also for the family
• on our website under “Benefits”. You can move that.
• If there are problems with the vehicle, you will provide experienced first-level support so that the train crew can resolve the problems independently if possible.
• You ensure that interventions can be carried out successfully during ongoing operations.
• With precise fault reports you enable efficient troubleshooting, even if the vehicle cannot be repaired immediately during operation.
• With your specialist knowledge and your supportive and helpful nature, you are an important cog in our complex operation. In order to promote specialist knowledge and practical relevance, selective assignments in the areas of diagnostics, customer support, train management or maintenance can continue to be carried out by arrangement
• Because you are usually the first point of contact, you also help our staff feel safe and well looked after. This is what you bring with you. - Your authentic, customer-oriented and helpful nature as well as the ability to act thoughtfully even under pressure are what set you apart. - You have good technical knowledge of rolling stock and operational processes as well as enjoy using IT systems such as SAP, diagnostic tools and video telephony.

If you have existing skills as a vehicle diagnostician, train attendant or train driver, we would be happy to examine possibilities for replacements in your previous area of ​​activity.

• You are willing to work shifts as well as for professional and personal development.
• Training as a customer attendant, train driver, maintenance technician at the railway or equivalent training (e.g. three-year EFZ apprenticeship in a technical direction) and ideally a few years of professional experience are desired.
• Fluent knowledge of German (C1) and good knowledge of French or Italian (B2).

Your salary and your benefits.

We have a fair and progressive wage system and are actively committed to equal pay. Therefore, further and detailed information about the wage system at SBB can be viewed transparently. This position is at requirement level G, regional allowance level 1. More about wages and benefits.

This gets you started.

The fact that you want to move Switzerland with us is our greatest motivation. That's why we don't include a letter of motivation at this point. If you still want to tell us your motivation, you still have the opportunity to do so in our application tool. Doing great things is easier if you do it yourself. This starts with your application.

This is how it continues.

× You will receive initial feedback from us no later than 10 working days after receipt of your application. Final decision Application Final decision Any questions? About the application process SBB Recruiting Support Telephone + 41 51 220 20 29 [email protected] #simplyyou FAQ about the application On the spot Job ID 102794 Selcuk Savas, team leader Telephone +41 79 589 11 57 Unfortunately, applications via email cannot be considered. We do not accept dossiers from recruiters for this position.

This is what we offer.

Benefits

Find out more Wherever possible, we rely on flexible working hours and modern working time models. In addition, as an employer, we are also flexible when it comes to balancing your professional life with your private life. Find out more Find out more Differences welcome Differences welcome Find out more With over 150 different professions, we offer an impressive variety of entry and development opportunities. Our employees are just as diverse. That is why we are committed to ensuring that all employees can contribute their individual strengths and ways of thinking. Find out more Find out more Career and development Career and development Find out more We support our employees based on their personal needs and ambitions. To this end, we provide a wide range of cross-disciplinary and cross-departmental training courses. We contribute financially and temporally to selected external further training courses. Find out more Find out more