Order Handling Expert (m/f/d) 80-100% — Endress+Hauser

Full description

At Endress+Hauser, progress is made through collaboration. As the world’s leading provider of measuring instruments, our more than 18,000 employees are shaping the future in the field of process automation. Whether it’s innovating and implementing new technologies in a team, working together to develop new devices, or strengthening important relationships with different global industries, our work is based on building trusted relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers and the world in general.

We are looking for an order handling expert – 80–100% (m/f/d) to strengthen our know-how in order processing and SAP master data management at Endress+Hauser Digital Solutions. Digital Solutions drives the digital transformation within Endress+Hauser and supports our customers and colleagues worldwide with intelligent, connected solutions that make processes more efficient and sustainable.

What is at stake here?

Do you enjoy handling customer orders precisely and efficiently while keeping track of the entire ordering process? Do you enjoy working with teams from purchasing, production, logistics and sales across departments and ensure that orders are processed on time and smoothly?

In this role, you assume a central function in order processing – from the recording and testing of the customer order to delivery. They ensure the quality of the order data, coordinate the relevant internal interfaces and keep an eye on delivery times, material availability and possible bottlenecks. In addition, you take responsibility for the SAP master data processes and contribute to their establishment, documentation and continuous development.

You are an important contact person for key and end users and support them with questions about master data processes. Through your structured working method and your strong communication ability They make an important contribution to efficient and reliable business processes.

What tasks will you take on?

They shall

• Record and process customer orders in the ERP system (SAP)
• Check order data including prices, delivery times and material availability and coordinate appropriate measures in the event of deviations
• Monitor the entire order process from incoming orders to delivery and ensure a smooth process
• Coordinate with internal departments such as purchasing, production, logistics and sales and act as a central interface in the order process
• In the event of changes in delivery dates, faulty parts and complaints, coordinate solutions and contribute to timely order processing
• Evaluate order status, lead times, bottlenecks and other relevant key figures and create corresponding reporting
• Assuming responsibility for the SAP master data processes in your own area of responsibility
• Establish, document and continuously develop master data processes
• Ensure the quality and consistency of relevant master data and contribute to the optimisation of the underlying processes
• Train and support key and end users in handling master data processes and be available as a competent contact person

What do we expect from you?

They

• Have completed commercial education or a comparable qualification
• Bring at least 5 years of professional experience in order processing
• Have experience working with different departments and stakeholders
• Have sound ERP knowledge in SAP, ideally in the modules MM/SD/PP
• Have strong organizational skills and keep track of several parallel tasks
• Work structured, reliable and solution-oriented and implement tasks on time and efficiently
• Convincing through high communication strength, social competence, teamwork and assertiveness
• Have pronounced problem-solving expertise, especially in the case of changes in delivery dates, faulty parts and complaints
• Enjoy actively shaping, documenting and continuously developing processes
• Become secure and service-oriented towards internal stakeholders and users
• Master German and English negotiable in word and writing

What can you expect from us?

• A dynamic and innovative working environment at the forefront of digital transformation.
• Opportunities for professional and personal development through versatile training and learning opportunities.
• A flexible and family-friendly work culture that supports work-life balance.
• An attractive compensation package with additional benefits, including health and wellness programs.
• The opportunity to be part of a company that lives sustainability, diversity and a long-term vision.

How do you apply?

To apply, we ask you to upload your documents to our career page. Applications sent to us by e-mail can unfortunately not be considered for data protection reasons.

Agencies, personnel service providers or similar companies are requested to refrain from unsolicited sending of profiles and requests regarding possible cooperation. We do not currently work with external service providers for this position. Unsolicited applications are ignored and deleted without further examination. Thank you for your understanding.

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