Aushilfe Schadenbearbeitung Motorfahrzeug mit Versicherungserfahrung (w/m/d) Teilzeit/Vollzeit — Helvetia Versicherungen

Full description

Claims / Benefits Workload: 50-100% Workplace: Experience level: With professional experience FlexOffice: on-site Setting new standards together and shaping the future – for us, that means much more than simply processing tasks. Here, you work with people who take responsibility, have high standards, and bring the courage to break new ground. With us, you will find an environment where trust and performance go hand in hand, and where your ideas, initiative, and contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development.

What you will achieve

• Recording, checking, and processing claims (primarily hail events)
• Customer contact via phone and e-mail: providing information, requesting documents, clarifying queries
• Organization of hail drive-ins (e.g., appointment planning, coordination with partners/experts)
• On-site participation at drive-ins to support the process
• Settlement of claims according to guidelines and internal regulations
• Collaboration with internal partners (vehicle experts, specialized department, etc.)
• General administrative tasks related to claims processes
• Limited until June 2027

What you bring

• Open, communicative, and dynamic – you roll up your sleeves when there is a lot to do
• You think ahead, work carefully, and take responsibility
• Basic commercial or insurance training with experience in the insurance or financial sector or claims management
• Fluent German skills are a must, French and/or Italian are an advantage
• Affinity for IT and enjoyment in familiarizing yourself with new systems
• Enjoyment of customer contact and working in an agile, lively environment
• Resilient and flexible, especially during increased claims volume (e.g., after storms)

Your contact: Fabienne Dörig Recruiting Partner

What we offer

Good public transport connections and support Attractive training and continuing education opportunities for your personal development Staff restaurants at our main locations Sounds like an environment that suits you?

Collaboration that makes a difference We believe in collaboration on an equal footing, mutual trust, and people who want to take responsibility. Different perspectives help us develop better solutions - for our customers just as much as for us as a team.

Over 100 professions - discover the variety of careers at Helvetia It goes without saying that Helvetia employs more than just customer advisors. Even so, it is surprising that more than 100 jobs are counted. In the article, two employees share how chemistry and art fit into Helvetia as professional fields.

Requirements

• Commercial or insurance apprenticeship/training

• Experience in insurance, finance, or claims management

• Fluent command of German (written and spoken)

• Knowledge of French and/or Italian is a plus

• Strong communication skills and customer-centric mindset

• IT affinity and willingness to learn new systems

• Flexibility and resilience during peak periods of claims

• Availability for a temporary position until June 2027

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