Operator ServiceCenter — Universität Zürich
CHF 73'500 - 111'500
Universität Zürich · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- 23 days ago
SalaryCHF 73'500 - 111'500
Role overview
As the largest university in Switzerland, the University of Zurich offers a wide range of attractive positions in various fields of study and career.
With around 10,000 employees and currently 12 professional profiles for learners, the University offers an inspiring working environment in top research and education.
Use your talent and skills with us.
- As the largest university in Switzerland, the University of Zurich offers a wide range of attractive positions in various fields of study and career.
- With around 10,000 employees and currently 12 professional profiles for learners, the University offers an inspiring working environment in top research and education.
- Ensure 7/24 operation of the ServiceCenter
- Monitoring and operation of the building management system
- safe handling of digital tools and IT systems We offer: Our employees benefit from a wide range of attractive offers.
Main responsibilities
- Ensure 7/24 operation of the ServiceCenter
- Monitoring and operation of the building management system
- Receive and process telephone, written and digital customer requests in German and English
- Forwarding of complex inquiries to the relevant specialist departments
- Initialization of measures (granting of work orders to service technicians or offering of professional medical services and fire brigades)
- Introducing visitors and external employees Requirements:
- Completed vocational training (EFZ) in a technical area
- Multiannual work experience in building automation preferred
- Professional experience in customer service, call center or at least in the form of an advantage readiness for shiftwork
- teamwork, resilience and professional appearance even in hectic situations
What the company offers
- safe handling of digital tools and IT systems We offer: Our employees benefit from a wide range of attractive offers.
Additional details
- Professional experience in customer service, call center or at least in the form of an advantage readiness for shiftwork
Notes and original content
- Professional experience in customer service, call center or at least in the form of an advantage
- readiness for shiftwork
