Specialist Customer Experience — Emil Frey
- Location
- Safenwil
- Contract
- other
- Posted
- 2 days ago
Role overview
What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
Quality, tradition, innovation and customer orientation are the main pillars of the company.
The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services.
- What you should know about us The Emil Frey Group is not only a Swiss family company with over 100 years of experience, but also one of the leading companies in the automotive industry.
- Quality, tradition, innovation and customer orientation are the main pillars of the company.
Application process
- Personal restaurant and free parking As you can contact us Jacqueline Müller, Regional HR Manager is looking forward to the complete application (e.g.
- CV, employment certificates, etc.) via the link "Apply now!".
- For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (m/f/d) is omitted.
- Female and other gender identities are explicitly included.
- For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and diversity.
- We believe that a diverse workforce and an inclusive culture allow us to realize our full potential.
- Independent processing and coordination of complex customer inquiries and escalations
- Ensuring customer-oriented, solution-oriented and professional communication
Additional details
- Toyota cars, which are independently recognized as "the best cars in the world", have been sold in Switzerland by Toyota AG in Safenwil for more than 50 years.
- Ideally, you will have experience in customer service, customer experience or complaint management Very good knowledge of German;
- an own, attractive pension fund as an independent pension institution A long-term business perspective
- Individual training and development opportunities at least 25 days of holidays
Notes and original content
- Their tasks
- Ideally, you will have experience in customer service, customer experience or complaint management
- Very good knowledge of German;
- an own, attractive pension fund as an independent pension institution
- A long-term business perspective
- Individual training and development opportunities
- at least 25 days of holidays
Questions about this listing
What salary does Emil Frey offer for this role?
Emil Frey lists CHF 62'000 - 94'000 gross per year for this position in Safenwil. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Emil Frey offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Emil Frey during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Emil Frey?
Use the "Apply now" button on this page — it links directly to Emil Frey's original listing at jobs.emilfrey.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
