Senior After Sales Development Manager (w/m/d) — Galaxus
- Location
- Dintikon
- Contract
- full-time
- Posted
- 2 days ago
Role overview
The team After Sales Partner Management focuses on process development and operational excellence in the context of returns, defective items, installation services as well as warranty expansion and product insurance.
With rapid growth in different markets and constantly developing structures, requirements and laws, we are not running out of work so quickly.
- The team After Sales Partner Management focuses on process development and operational excellence in the context of returns, defective items, installation services as well as warranty expansion and product insurance.
- With rapid growth in different markets and constantly developing structures, requirements and laws, we are not running out of work so quickly.
- You analyze internal processes and work with external interfaces and develop them towards more cost-efficiency and customer friendliness
- As a driving force behind sustainability initiatives for returns and defective articles, you ensure compliance with legal standards - you continuously ensure that new repartitions are implemented in a meaningful way (e.g.
- Ideally, you have a few years of professional experience: in the field of process development and compliance
- Completed basic or further education: You have completed an education that makes you fit for this job
Main responsibilities
- You analyze internal processes and work with external interfaces and develop them towards more cost-efficiency and customer friendliness
- As a driving force behind sustainability initiatives for returns and defective articles, you ensure compliance with legal standards - you continuously ensure that new repartitions are implemented in a meaningful way (e.g.
- Laws within the framework of the European Green Deal)
- You develop solutions with strategic effect with methodological and technical competence and convince with the joy of experimentation and innovative power
- As a reliable and partner-like contact point for internal and external stakeholders you support them in questions and problems around after sales
Key requirements
- Ideally, you have a few years of professional experience: in the field of process development and compliance
- Completed basic or further education: You have completed an education that makes you fit for this job
- Very well-defined analytical skills distinguish you and enable you to quickly understand relationships and processes
- Your communicative skills are above average, you have a high assertive capacity and prove your determination in difficult situations Self-employed work is your usual,
- but also the exchange and communication in the team are for you a matter of course
- the willingness to "question as always has been made and to propose more efficient, automated or effective solutions
- Flexible working hours: You record your working hours – and you can compensate every single minute above your contractually agreed set time.
- Flexible work place / home office: You can tailor your working hours and places individually to your needs.
- You can also work from abroad for up to eight weeks a year.
- Maternity leave / Paternity leave: Extended parental leave for mothers and fathers
- Employee offers: As an employee, you profit from special prices (for your own needs) on our entire range - holidays: five weeks of holidays per year with the possibility of unpaid holidays
- Individual training: 2,000 Edu points per year for your self-study and your garage projects
What the company offers
- the ability to adapt to continuous changes in the working environment German (flowing) English (flowing) Cosa offriamo
- Mobile subscription: You (and your Friends & Family) benefit from discounted conditions on the Galaxus Mobile subscription.
Application process
- Application & Contact Patrick Meise People Attraction & Active Sourcing Specialist
Additional details
- Your communicative skills are above average, you have a high assertive capacity and prove your determination in difficult situations Self-employed work is your usual,
- the ability to adapt to continuous changes in the working environment
- Self-responsibility & free space: Our working environment is characterized by our values, an open feedback and a positive fault culture
- Contatto Application & Contact Patrick Meise People Attraction & Active Sourcing Specialist
- Note for HR service providers We only take direct applications into account for this job.
Notes and original content
- for HR service providers We only take direct applications into account for this job.
- Your communicative skills are above average, you have a high assertive capacity and prove your determination in difficult situations
- Self-employed work is your usual,
- German (flowing)
- English (flowing)
- Cosa offriamo
Questions about this listing
What salary does Galaxus offer for this role?
Galaxus lists CHF 103'500 - 159'500 gross per year for this position in Dintikon. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Galaxus offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Galaxus during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Aargau?
EU/EFTA residents living in the border zone of the country adjoining Canton Aargau can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Aargau's cantonal migration office or with HR during the application.
How do I apply for this position at Galaxus?
Use the "Apply now" button on this page — it links directly to Galaxus's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
