Escalation Manager Operation Control Center — Swisscom (sede Ticino)
- Location
- Bern
- Contract
- other
- Posted
- —
Role overview
Escalation Manager Operation Control Center This is your future At Swisscom Broadcast, you ensure that security-relevant communication and broadcast services function reliably at all times.
As an Escalation Manager Operation Control Center, you will take responsibility up to second-level support, coordinate troubleshooting and ensure the availability of our customers' systems - from drone surveillance and broadcast solutions to security radio and LPN.
You will become part of a motivated team of 14 employees who are available to work around the clock, every day of the year.
- Escalation Manager Operation Control Center This is your future At Swisscom Broadcast, you ensure that security-relevant communication and broadcast services function reliably at all times.
- As an Escalation Manager Operation Control Center, you will take responsibility up to second-level support, coordinate troubleshooting and ensure the availability of our customers' systems - from drone surveillance and broadcast solutions to security radio and LPN.
- Is it a match?
What the company offers
- Is it a match?
Additional details
- Willingness to take on responsibility in a round-the-clock operation (7x24) Very good German and French, mandatory;
Notes and original content
- Willingness to take on responsibility in a round-the-clock operation (7x24)
- Very good German and French, mandatory;
Questions about this listing
What salary does Swisscom (sede Ticino) offer for this role?
Swisscom (sede Ticino) lists CHF 94'500 - 143'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swisscom (sede Ticino) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swisscom (sede Ticino) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Swisscom (sede Ticino)?
Use the "Apply now" button on this page — it links directly to Swisscom (sede Ticino)'s original listing at swisscom.wd103.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
