FART 2025: surge in bus users and new trains growing
Ferrovie Autolinee Regionali Ticinesi (FART) report a 10% increase in bus passengers and improvements with new trains.
Contesto
In brief - Passenger boom on FART buses in 2025 - New Stadler trains improve railway service - Bus punctuality affected by traffic and construction sites ## Key facts - What: FART Annual Report 2025 - When: Data for the year 2025 - Where: Canton Ticino, particularly Locarnese - Who: Ferrovie Autolinee Regionali Ticinesi (FART) - Amount: 2,019,764 regional bus passengers (+10%), 6,013,923 urban bus passengers (+9%), 532,188 train passengers (-4.8%) Ferrovie Autolinee Regionali Ticinesi (FART) have published the 2025 results on service quality and passenger numbers in the bus and railway sectors. The data, based on checks by the Federal Office of Transport, confirm an overall high level and show the first positive effects of the introduction of new railway rolling stock. In the bus sector, the indicators highlight very high quality standards. All main parameters exceed the minimum required values: functionality of equipment, order, cleanliness, absence of damage, customer information, and staff competence. Particularly notable are order (99.50 out of 100), absence of damage to vehicles (99.72), and staff behavior (99.08). Stops also register positive results, with values above standards for functionality, order, integrity, and information. ### Punctuality and challenges Punctuality remains a critical issue. In 2025, the annual average for bus services was 87.15%. The figure is affected by traffic conditions in the Locarnese area, the lack of bus lanes on some high-density routes, and the presence of construction sites. The greatest difficulties were concentrated in the summer months and periods of high tourist influx, although some lines show signs of improvement compared to 2024. ### New trains and improvements In the railway sector, the Centovallina line registers v...
Dettagli operativi
Implications for cross-border workers The improvements in FART's transport services have a significant impact on cross-border workers who commute daily between Italy and Switzerland. A 10% increase in passengers on regional bus lines and a 9% increase on urban lines indicate greater reliability and attractiveness of the service, making daily commutes easier. However, punctuality remains a challenge, especially during peak tourist seasons and summer months. ### Comparison with 2024 Compared to 2024, 2025 has seen an improvement in service quality, thanks to the introduction of new Stadler trains and infrastructure enhancements. The Centovallina line, in particular, has recorded excellent results in terms of order, cleanliness, and absence of damage. However, a 4.8% drop in rail passengers is a signal that needs to be monitored, especially considering the operational limitations on the Simplon line. ### Future Scenarios With the introduction of new trains and infrastructure improvements, further consolidation of service quality is expected. FART will continue to work with institutional partners to identify measures capable of making public transport more stable and competitive. For cross-border workers, this means greater reliability and comfort in daily commutes, with the hope of improved punctuality in the coming years. ### Practical Tips For cross-border workers using FART services, it is advisable to plan trips considering traffic conditions and peak tourist periods. In case of delays or service disruptions, you can contact FART's customer service for updated information and assistance. Additionally, it is useful to monitor FART's official communications to always be informed about any changes or improvements in services. ## Recommended tools For an updated estima...
Punti chiave
What to do for cross-border workers For cross-border workers using FART services, it is important to know the procedures for reporting disruptions or requesting assistance. In case of delays or problems, you can contact FART customer service through the official website or by calling the dedicated assistance number. Additionally, it is useful to download the official FART app to receive real-time updates on schedules and any disruptions. ### Useful tools To plan your trips best, cross-border workers can use the schedule calculator of FART, available on the official website. This tool allows you to check bus and train schedules, plan your route, and receive updated information on any changes. Additionally, you can consult the event calendar to always be informed about any events or extraordinary closures. ### Conclusion The improvements in FART's transport services represent a significant step forward for cross-border workers who travel daily between Italy and Switzerland. With the introduction of new trains and infrastructure improvements, a further consolidation of service quality is expected. For cross-border workers, this means greater reliability and comfort in daily trips, with the hope of improved punctuality in the coming years. Using the available tools, such as the schedule calculator and the official FART app, can help plan your trips best and stay always informed about any changes or disruptions. Source: tio.ch
Punti chiave
{"q":"What are the main improvements in FART services in 2025?","a":"The main improvements in FART services in 2025 include the introduction of new Stadler trains, which have enhanced the quality of rail services, and a significant increase in the number of bus passengers, with a 10% rise for regional bus lines and a 9% increase for urban lines."},{"q":"What are the main challenges for FART bus punctuality?","a":"The main challenges for FART bus punctuality include traffic conditions in the Locarno area, the lack of bus lanes on some high-density routes, and the presence of construction sites. These factors have affected punctuality, which stood at 87.15% in 2025."},{"q":"What can cross-border workers do to best plan their trips with FART services?","a":"Cross-border workers can use the [FART timetable calculator, available on the official website, to check bus and train schedules, plan their route, and receive updated information on any changes. Additionally, it is useful to download the official FART app to receive real-time updates on schedules and disruptions."}]
Frequently Asked Questions
- What are the main improvements in FART services in 2025?
- The main improvements in FART services in 2025 include the introduction of new Stadler trains, which have enhanced the quality of rail services, and a significant increase in the number of bus passengers, with a 10% rise for regional bus lines and a 9% increase for urban lines.
- What are the main challenges for FART bus punctuality?
- The main challenges for FART bus punctuality include traffic conditions in the Locarno area, the lack of bus lanes on some high-density routes, and the presence of construction sites. These factors have affected punctuality, which stood at 87.15% in 2025.
- What can cross-border workers do to best plan their trips with FART services?
- Cross-border workers can use the [FART timetable calculator](nav:calendar), available on the official website, to check bus and train schedules, plan their route, and receive updated information on any changes. Additionally, it is useful to download the official FART app to receive real-time updates on schedules and disruptions.