Manager Treaty Business Services NA — Swiss Re
- Ort
- Zürich
- Vertrag
- full-time
- Veröffentlicht
- Heute
Rollenüberblick
Locations: Armonk, NY, US | Kansas City, MO, US
Do you have leadership experience in Underwriting Support Operations?
As Manager, Business Services Treaty North America, you set clear priorities, ensure consistent quality and timely delivery, and act as a key interface between Underwriting, Client Markets, Finance, Risk, and global Operations partners.
- Locations: Armonk, NY, US | Kansas City, MO, US
- Do you have leadership experience in Underwriting Support Operations?
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
Hauptaufgaben
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
- Set, monitor, and improve performance targets using defined KPIs and metrics covering quality, turnaround time, productivity, and operational risk.
- Act as the primary Business Services representative for Treaty stakeholders in North America, building strong, trusted, and collaborative partnerships.
- Ensure strong execution of core Treaty operational processes across the deal lifecycle, with a focus on quality, controls, and compliance.
- Drive standardization, simplification, and automation in line with RBO principles and the global Target Operating Model (TOM).
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Own the end-to-end delivery of the Treaty Business Services service catalogue for North America, covering submissions, renewals, and post-bind activities.
- Ensure consistent execution of global standards, processes, and roles across markets and lines of business.
Bewerbungsprozess
- We may use AI-powered tools to support the review and evaluation of applications for this position.
- These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 139348
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Unternehmen und Kontext
- We are looking for a Business Services Manager to take on end-to-end accountability for the delivery, performance, and development of the Treaty Business Services organization supporting the North American markets.
- Proactively prepare the organization for peak renewal periods and changing market demands through effective demand and capacity planning.
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Lead the regional implementation of strategic initiatives such as Underwriting task transfer, process harmonization, and operating model evolution.
- Partner with global peers and Centers of Expertise to align ways of working and embed best practices across Treaty Business Services.
- Identify and drive opportunities for digitization, automation, and simplification to improve efficiency and reduce operational risk.
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure a strong operational risk and control environment across all Treaty Business Services processes.
- Maintain audit-ready operations, addressing findings and embedding sustainable remediation actions.
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements. About the Team
Weitere Details
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements.
- We work closely with colleagues across regions and global Centers of Expertise to deliver scalable, compliant, and standardized business services.
- You take ownership, bring structure to complex environments, and constructively challenge the status quo. Additional requirements include :
- This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Reference Code: 139348
Notizen und Originalinhalt
- Armonk, NY, US |
- Kansas City, MO, US
- About the Role
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery.
- Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement.
- Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America.
- Operational Risk & Governance
- About the Team
Fragen zu dieser Stellenanzeige
Welches Gehalt bietet Swiss Re für diese Stelle?
Swiss Re gibt CHF 101'500 - 154'000 brutto pro Jahr für diese Position in Zürich an. Dies ist das im Original-Inserat veröffentlichte Gehalt (oder, falls der Arbeitgeber keinen Betrag nennt, eine realistische Schätzung für Rolle und Branche) — der Rechner auf dieser Seite berechnet daraus Ihr tatsächliches Netto nach Grenzgänger-Steuer und Sozialabgaben.
Ist das eine Vollzeitstelle, und welchen Vertragstyp bietet Swiss Re?
Diese Stelle ist eine Vollzeit-Position. Der hier angezeigte Vertragstyp stammt direkt aus dem Original-Inserat des Arbeitgebers; klären Sie genaue Arbeitszeiten, Kündigungsfrist und Probezeit während des Bewerbungsprozesses mit Swiss Re, da diese Details auch innerhalb derselben Vertragskategorie variieren können.
Brauche ich eine Grenzgänger-Bewilligung für eine Stelle im Kanton Zürich?
EU/EFTA-Bürger mit Wohnsitz in der Grenzzone des an den Kanton Zürich angrenzenden Landes können eine G-Bewilligung beantragen; der Schweizer Arbeitgeber reicht sie nach Vertragsunterzeichnung beim Migrationsamt dieses Kantons ein. Grenzzonen-Regeln und Bearbeitungszeiten variieren je nach Nachbarland und Kanton — klären Sie die Details mit dem Migrationsamt des Kantons Zürich oder mit HR während der Bewerbung.
Wie bewerbe ich mich für diese Stelle bei Swiss Re?
Nutzen Sie die Schaltfläche "Jetzt bewerben" auf dieser Seite — sie führt direkt zum Original-Inserat von Swiss Re unter swissre.com, sodass Ihre Bewerbung direkt im Bewerbermanagementsystem des Arbeitgebers landet. Frontaliere Ticino sammelt oder leitet keine Bewerbungen selbst weiter.
