Sr. Compliance/Complaints Officer - 18 month contract — Zurich Insurance (sede Ticino)
- Ort
- Lugano
- Vertrag
- internship
- Veröffentlicht
- Gestern
Rollenüberblick
The Opportunity
Are you looking for a caring, collaborative, value‑driven workplace with inspiring teammates and leaders?
Do you have the ambition to grow, make an impact, and thrive with one of the world’s leading global insurance providers?
- The Opportunity
- Are you looking for a caring, collaborative, value‑driven workplace with inspiring teammates and leaders?
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area OR
Wichtige Anforderungen
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area OR
Bewerbungsprozess
- Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications.
- Artificial intelligence is not the sole basis for candidate shortlisting or selection.
- All hiring decisions are reviewed and made by qualified hiring professionals.
- Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements. What you will do
- Act as Zurich Canada’s Complaints Officer and support fair, impartial, and timely complaint handling, continuously improve the Complaints Handling process in collaboration with the Customer Care and Claims Team.
- Assess compliance risks across business activities, customer conduct, complaints, projects, tools, and systems.
- Provide practical guidance on key compliance risks, including customer fairness, financial crime, sanctions, anti-bribery, anti-corruption, and data privacy.
- Advise first-line teams on Compliance Policies, controls, processes, training, and implementation requirements.
Kontakte
- If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking here .
Unternehmen und Kontext
- Experience collaborating across business units in a matrixed organization.
- Bilingualism in English and French is an asset.
- Strong oral and written communication skills.
- Management, agile working, and data analytics skills are considered assets. Our Culture
- At Zurich, we are proud of our culture.
- We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB).
- We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.
- Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued.
- We value your input and strive to give our employees the tools they need to make an impact.
Weitere Details
- Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.
- Partner with internal stakeholders to support regulatory relationships, business priorities, and Compliance initiatives. Job Qualifications What you bring to the table
- Bachelors Degree in Law and 6 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- Zurich Certified Insurance Apprentice, including Associate Degree and 6 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- Knowledge of national/local compliance laws and regulations
- Complaint handling experience. A post-secondary degree in a related discipline.
- Management, agile working, and data analytics skills are considered assets.
- Read more at www.zurichcanada.com . A future with Zurich
Notizen und Originalinhalt
- What you will do
- Partner with internal stakeholders to support regulatory relationships, business priorities, and Compliance initiatives.
- Job Qualifications
- What you bring to the table
- Complaint handling experience.
- A post-secondary degree in a related discipline.
- Our Culture
- Work for us.
- Read more at www.zurichcanada.com .
- A future with Zurich
Fragen zu dieser Stellenanzeige
Welches Gehalt bietet Zurich Insurance (sede Ticino) für diese Stelle?
Zurich Insurance (sede Ticino) gibt CHF 95'000 - 132'500 brutto pro Jahr für diese Position in Lugano an. Dies ist das im Original-Inserat veröffentlichte Gehalt (oder, falls der Arbeitgeber keinen Betrag nennt, eine realistische Schätzung für Rolle und Branche) — der Rechner auf dieser Seite berechnet daraus Ihr tatsächliches Netto nach Grenzgänger-Steuer und Sozialabgaben.
Ist das eine Vollzeitstelle, und welchen Vertragstyp bietet Zurich Insurance (sede Ticino)?
Diese Stelle ist eine Praktikum-Position. Der hier angezeigte Vertragstyp stammt direkt aus dem Original-Inserat des Arbeitgebers; klären Sie genaue Arbeitszeiten, Kündigungsfrist und Probezeit während des Bewerbungsprozesses mit Zurich Insurance (sede Ticino), da diese Details auch innerhalb derselben Vertragskategorie variieren können.
Brauche ich als italienischer Grenzgänger die G-Bewilligung für diese Tessiner Stelle?
Ja, sofern Sie in Italien innerhalb der 20-km-Grenzzone wohnen. Der Schweizer Arbeitgeber beantragt die G-Bewilligung nach Vertragsunterzeichnung beim Migrationsamt des Kantons Tessin — die Erstausstellung dauert 2-6 Wochen, danach automatische jährliche Verlängerung, solange das Arbeitsverhältnis besteht. Eine wöchentliche Rückkehr zum italienischen Wohnsitz ist für den Status erforderlich. Hinweis: Diese Stelle erlaubt Homeoffice — Telearbeit über 25 % der Arbeitszeit kann die Sozialversicherungsbasis nach Italien verschieben; klären Sie den vereinbarten Anteil vorab mit HR.
Wie bewerbe ich mich für diese Stelle bei Zurich Insurance (sede Ticino)?
Nutzen Sie die Schaltfläche "Jetzt bewerben" auf dieser Seite — sie führt direkt zum Original-Inserat von Zurich Insurance (sede Ticino) unter careers.zurich.com, sodass Ihre Bewerbung direkt im Bewerbermanagementsystem des Arbeitgebers landet. Frontaliere Ticino sammelt oder leitet keine Bewerbungen selbst weiter.
