Senior Application & Business Analyst — Zurich Insurance (sede Ticino)
NeuCHF 142'000 - 249'500
Zurich Insurance (sede Ticino) · Lugano (TI)
- Ort
- Lugano
- Vertrag
- full-time
- Veröffentlicht
- Gestern
LohnCHF 142'000 - 249'500
Rollenüberblick
Role Purpose
- Role Purpose
- Key Responsibilities Business Analysis Responsibilities
- Engage business (Underwriting, Claims, Finance) to capture requirements
- Degree in Information Technology, Computer Science, or related field
- Certifications (ECBA, CCBA, CSPO/ ITIL / Agile) are a plus but not mandatory
Hauptaufgaben
- Key Responsibilities Business Analysis Responsibilities
- Engage business (Underwriting, Claims, Finance) to capture requirements
- Translate complex insurance workflows into system logic and technical specifications
- Conduct impact analysis on upstream/downstream systems
- Define data mappings, business rules, and validation requirements
- Facilitate workshops, walkthroughs, and solution alignment sessions Technical Responsibilities
Wichtige Anforderungen
- Degree in Information Technology, Computer Science, or related field
- Certifications (ECBA, CCBA, CSPO/ ITIL / Agile) are a plus but not mandatory
Bewerbungsprozess
- This role supports operations and improvement of the enterprise business application and related data platforms.
- The incumbent acts as both the system SME and the primary bridge between business stakeholders, regional IT teams, and vendors, ensuring system stability, enhancement delivery, and alignment to business and regulatory requirements.
- As this role requires working with regional stakeholders, working outside standard hours is required when necessary.
- Own technical and functional accountability of the enterprise business application
- Act as the primary Business Analyst translating business requirements into system and data solutions
- Lead incident, problem, and root cause analysis for production issues impacting underwriting, claims, and finance
- Manage and coordinate changes, enhancements, and releases with regional (HK) IT teams
- Validate solutions through UAT coordination and business sign-offs
Weitere Details
- Key Responsibilities Business Analysis Responsibilities
- Facilitate workshops, walkthroughs, and solution alignment sessions Technical Responsibilities
- Support data analysis across enterprise business applications and DWH for reporting and reconciliation Governance, Risk & Compliance
- Support audit queries and remediation actions
Notizen und Originalinhalt
- Key Responsibilities
- Business Analysis Responsibilities
- Facilitate workshops, walkthroughs, and solution alignment sessions
- Technical Responsibilities
- Support data analysis across enterprise business applications and DWH for reporting and reconciliation
- Governance, Risk & Compliance
- Qualifications
