Sr. Compliance/Complaints Officer - 18 month contract — Zurich Insurance (sede Ticino)
- Località
- Lugano
- Contratto
- internship
- Pubblicato
- Ieri
Panoramica
The Opportunity
Are you looking for a caring, collaborative, value‑driven workplace with inspiring teammates and leaders?
Do you have the ambition to grow, make an impact, and thrive with one of the world’s leading global insurance providers?
- The Opportunity
- Are you looking for a caring, collaborative, value‑driven workplace with inspiring teammates and leaders?
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area OR
Requisiti principali
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area OR
Processo di candidatura
- Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications.
- Artificial intelligence is not the sole basis for candidate shortlisting or selection.
- All hiring decisions are reviewed and made by qualified hiring professionals.
- Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements. What you will do
- Act as Zurich Canada’s Complaints Officer and support fair, impartial, and timely complaint handling, continuously improve the Complaints Handling process in collaboration with the Customer Care and Claims Team.
- Assess compliance risks across business activities, customer conduct, complaints, projects, tools, and systems.
- Provide practical guidance on key compliance risks, including customer fairness, financial crime, sanctions, anti-bribery, anti-corruption, and data privacy.
- Advise first-line teams on Compliance Policies, controls, processes, training, and implementation requirements.
Contatti
- If you would prefer to not receive future electronic messages from Zurich Insurance Company Ltd's recruitment management system, please email your request to have your job profile deleted from the system by clicking here .
Azienda e contesto
- Experience collaborating across business units in a matrixed organization.
- Bilingualism in English and French is an asset.
- Strong oral and written communication skills.
- Management, agile working, and data analytics skills are considered assets. Our Culture
- At Zurich, we are proud of our culture.
- We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB).
- We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.
- Our DIEB initiatives are creating an environment where everyone feels welcome.
- We have a collaborative culture where diversity of thought is valued.
- We value your input and strive to give our employees the tools they need to make an impact.
Dettagli ulteriori
- Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.
- Partner with internal stakeholders to support regulatory relationships, business priorities, and Compliance initiatives. Job Qualifications What you bring to the table
- Bachelors Degree in Law and 6 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- High School Diploma or Equivalent and 8 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- Zurich Certified Insurance Apprentice, including Associate Degree and 6 or more years of experience in the Claims, Marketing, Underwriting or Compliance area
- Knowledge of national/local compliance laws and regulations
- Complaint handling experience. A post-secondary degree in a related discipline.
- Management, agile working, and data analytics skills are considered assets.
- Read more at www.zurichcanada.com . A future with Zurich
Note e contenuto originale
- What you will do
- Partner with internal stakeholders to support regulatory relationships, business priorities, and Compliance initiatives.
- Job Qualifications
- What you bring to the table
- Complaint handling experience.
- A post-secondary degree in a related discipline.
- Our Culture
- Work for us.
- Read more at www.zurichcanada.com .
- A future with Zurich
Domande frequenti su questo annuncio
Che stipendio offre Zurich Insurance (sede Ticino) per questa posizione?
Zurich Insurance (sede Ticino) indica CHF 95'000 - 132'500 lordi annui per questo ruolo a Lugano. Questo è lo stipendio pubblicato nell'annuncio originale (o, quando il datore non specifica una cifra, una stima realistica per ruolo e settore) — il calcolatore di questo sito lo converte nel netto reale una volta applicate imposta da frontaliere e contributi sociali.
È un ruolo a tempo pieno, e che tipo di contratto offre Zurich Insurance (sede Ticino)?
Questo annuncio è una posizione a stage/tirocinio. Il tipo di contratto mostrato qui arriva direttamente dall'annuncio originale del datore di lavoro; conferma sempre orario esatto, preavviso e durata del periodo di prova con Zurich Insurance (sede Ticino) durante il colloquio, perché questi dettagli possono variare anche all'interno della stessa categoria contrattuale.
Serve il Permesso G per candidarmi a questa posizione in Ticino da frontaliere italiano?
Sì, se risiedi in Italia entro la zona di frontiera dei 20 km. Il datore di lavoro svizzero presenta la domanda di Permesso G all'Ufficio della migrazione del Cantone Ticino dopo la firma del contratto — la prima emissione richiede 2-6 settimane, poi il rinnovo è automatico ogni anno finché prosegue il rapporto di lavoro. Il rientro al domicilio italiano almeno una volta a settimana è obbligatorio per mantenere lo status. Nota: questo annuncio prevede lavoro da remoto — il telelavoro sopra il 25% del tempo può spostare la base previdenziale verso l'Italia, verifica con HR la quota concordata prima di firmare.
Come mi candido a questa posizione presso Zurich Insurance (sede Ticino)?
Usa il pulsante "Candidati ora" in questa pagina — rimanda direttamente all'annuncio originale di Zurich Insurance (sede Ticino) su careers.zurich.com, quindi la tua candidatura arriva direttamente nel sistema di gestione candidature del datore di lavoro. Frontaliere Ticino non raccoglie né inoltra candidature in proprio.
