Data, Analytics, AI & Platforms (DAP) Manager — Novartis

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Summary The Data, Analytics, AI & Platforms (DAP) Manager is the local technical anchor for data, analytics and AI within the Execution Excellence function at Novartis Pharma Switzerland. The role ensures Swiss commercial, Value & Access (V&A) and Medical Affairs teams get full value from the global Novartis analytics and AI ecosystem. At its core, this is a Data & Analytics role with AI/GenAI and agentic AI as a strategic layer on top, supported by platform localization and operational readiness. The role works across the core No-vartis analytics stack

• Python, Azure, Snowflake, and PowerBI, to deliver applied analytics, AI use cases and high-quality data products for the Swiss organization. On the Data & Analytics side, the DAP Manager is hands-on and technically deep. Day to day, this means designing and maintaining local data models on Snowflake, building enterprise-grade PowerBI dashboards on top of them, leveraging Azure data and AI services for pipelines, model deployment and integration, and writing production-quality Python and SQL for applied data sci-ence, forecasting, segmentation, predictive modelling and automation. Local data flows into the global environment in close partnership with DDIT and CLS DAP. This is where the role is most hands-on and where its technical reputation is built. On the AI/GenAI and agentic AI side, the role drives the local adoption and impact of AI prod-ucts aligned with the Novartis AI Strategy 2028, including AI-driven recommendations, Next Best Action, content optimization and emerging agentic AI workflows that autonomously plan and exe-cute multi-step analytical or operational tasks. The DAP Manager designs and prototypes applied AI use cases on Swiss data (often leveraging Azure OpenAI Service and the broader Azure AI stack) and contributes to the country AI roadmap. This is where the role creates disproportionate strategic value. On the platform side, the role coordinates the localization and operational readiness of selected global marketing and customer-facing platforms (e.g., SFMC, CRM, NovartisPro and other global digital platforms) for the Swiss market. The platforms are designed, built and owned globally; the DAP Manager ensures they are correctly adapted, configured and operationally available locally, in partnership with the local Content Activation Managers, DDIT, BSI Hyderabad and external vendors. Although this is an individual contributor role on paper, it sits within a technically strong EE team. The DAP Manager works shoulder-to-shoulder with the Integrated Insights Managers, who bring complementary analytical depth, and collaborates closely with International CLS DAP, BSI DAP Ops and global technical communities. This is not a lone-IC role: it is the senior technical anchor of a small, collaborative and technically credible team, with peers to think alongside on shared topics. Indicative time allocation: ~40% Data & Analytics (hands-on technical core) / ~40% AI/GenAI and agentic AI (use cases, adoption, enablement) / ~10% Platforms (localization and operational coordination) / ~10% Cross-functional partnership and enablement. Job Description 1. Data & Analytics
• Serve as a hands-on data and analytics practitioner in EE, writing production-quality Python and SQL for data manipulation, statistical modelling, machine learning and automation, in collaboration with technically strong Integrated Insights Manager peers.
• Design and maintain local data models, transformation logic and SQL pipelines on Snowflake, applying global data architecture standards to Swiss-specific needs in close partnership with DDIT and International CLS DAP.
• Leverage Azure data and AI services (e.g., Azure Data Factory, Azure ML, Azure Functions, Azure OpenAI Service) for data integration, model training and deployment, and AI workloads, in alignment with the global Novartis Azure environment.
• Ensure local data sources (IQVIA panels, OFAC, CRM activity, digital engagemen