Hospitality Services Support Officer (SCE-SSC-CS-2026-219-GRAE) — CERN
- Località
- Genève
- Contratto
- full-time
- Pubblicato
- Ieri
Panoramica
You will support the day-to-day operation of Catering and Housing services used by the CERN community.
Working under the supervision of the Housing Manager, you will provide practical and responsive operational support, helping the team manage recurring activities, follow up on user requests and coordinate with internal stakeholders and external service providers.
This is an opportunity to gain hands-on experience in hospitality operations within an international environment, while contributing to high-quality services for the CERN community. of CERN
- You will support the day-to-day operation of Catering and Housing services used by the CERN community.
- Working under the supervision of the Housing Manager, you will provide practical and responsive operational support, helping the team manage recurring activities, follow up on user requests and coordinate with internal stakeholders and external service providers.
- Your responsibilities:
- Support the operational follow-up of Hospitality activities, including accommodation-related contracts, day-to-day service coordination, user requests, tickets, feedback and service issues.
- Previous exposure to hospitality, accommodation, customer service or contract follow-up would be an asset.
- Interest in service coordination and event support, particularly in the context of large institutional events. Skills:
Responsabilità principali
- Your responsibilities:
- Support the operational follow-up of Hospitality activities, including accommodation-related contracts, day-to-day service coordination, user requests, tickets, feedback and service issues.
- Contribute to the monitoring of service quality, contract performance and operational indicators.
- Coordinate with internal stakeholders and external service providers to support the resolution of operational issues and ensure smooth follow-up and communication.
Requisiti principali
- Previous exposure to hospitality, accommodation, customer service or contract follow-up would be an asset.
- Interest in service coordination and event support, particularly in the context of large institutional events. Skills:
- Service-oriented mindset, with the ability to respond efficiently to operational needs and provide quality customer service.
- Good organisational skills, with the ability to follow up several operational topics in parallel and communicate effectively with users, internal stakeholders and external service providers.
Processo di candidatura
- Proficiency in Microsoft Office applications, in particular Outlook, Excel and Word.
- Spoken and written English or French, with a commitment to learn the other language. Eligibility criteria:
- You are a national of a CERN Member or Associate Member State .
- By the application deadline, you have a maximum of two years of professional experience since graduation in Hospitality Management, Hotel Management, Service Management, Business Administration (or a related field) and your highest educational qualification is either a Bachelor's or Master's degree .
- You have never had a CERN fellow or graduate contract before.
- Applicants without University degree are not eligible.
- Applicants with a PhD are not eligible.
- Job closing date: 27.09.2026 at 23:59 CEST.
Azienda e contesto
- Support the Organization of the catering component of CERN Open Days 2027.
- More information here .
- At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology.
- Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields.
- Together, we foster an environment where innovation and collaboration thrive.
- Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe.
- We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose.
- Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.
- If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive.
- Be part of our mission to uncover what lies at the heart of the universe!
Dettagli ulteriori
- This is an opportunity to gain hands-on experience in hospitality operations within an international environment, while contributing to high-quality services for the CERN community.
- Interest in service coordination and event support, particularly in the context of large institutional events.
- Spoken and written English or French, with a commitment to learn the other language. Eligibility criteria:
- Contract duration: 24 months, with a possible extension up to 36 months maximum. Working hours: 40 hours per week Job flexibility: Fully Onsite Target start date: 01-January-2027 Job reference: SCE-SSC-CS-2026-219-GRAE
- Field of work: Facilities & Infrastructure Management Benchmark job: 5B0010 Process/Services Assistant
Note e contenuto originale
- Your profile:
- Spoken and written English or French, with a commitment to learn the other language.
- Eligibility criteria:
- Contract duration: 24 months, with a possible extension up to 36 months maximum.
- Working hours: 40 hours per week
- Job flexibility: Fully Onsite
- Target start date: 01-January-2027
- Job reference: SCE-SSC-CS-2026-219-GRAE
- Field of work: Facilities & Infrastructure Management
- Benchmark job: 5B0010
Domande frequenti su questo annuncio
Che stipendio offre CERN per questa posizione?
CERN indica CHF 60'500 - 91'500 lordi annui per questo ruolo a Genève. Questo è lo stipendio pubblicato nell'annuncio originale (o, quando il datore non specifica una cifra, una stima realistica per ruolo e settore) — il calcolatore di questo sito lo converte nel netto reale una volta applicate imposta da frontaliere e contributi sociali.
È un ruolo a tempo pieno, e che tipo di contratto offre CERN?
Questo annuncio è una posizione a tempo pieno. Il tipo di contratto mostrato qui arriva direttamente dall'annuncio originale del datore di lavoro; conferma sempre orario esatto, preavviso e durata del periodo di prova con CERN durante il colloquio, perché questi dettagli possono variare anche all'interno della stessa categoria contrattuale.
Serve un permesso da frontaliere per un ruolo nel canton Ginevra?
I residenti UE/AELS nella zona di frontiera del paese confinante con il canton Ginevra possono richiedere il Permesso G; il datore di lavoro svizzero lo presenta all'ufficio della migrazione di quel canton dopo la firma del contratto. Regole sulla zona di frontiera e tempi di lavorazione variano per paese confinante e canton — verifica i dettagli con l'ufficio della migrazione del canton Ginevra o con HR durante il colloquio.
Come mi candido a questa posizione presso CERN?
Usa il pulsante "Candidati ora" in questa pagina — rimanda direttamente all'annuncio originale di CERN su jobs.smartrecruiters.com, quindi la tua candidatura arriva direttamente nel sistema di gestione candidature del datore di lavoro. Frontaliere Ticino non raccoglie né inoltra candidature in proprio.
