Manager Treaty Business Services NA — Swiss Re
- Lieu
- Zürich
- Contrat
- full-time
- Publié
- Aujourd'hui
Vue d’ensemble du poste
Locations: Armonk, NY, US | Kansas City, MO, US
Do you have leadership experience in Underwriting Support Operations?
As Manager, Business Services Treaty North America, you set clear priorities, ensure consistent quality and timely delivery, and act as a key interface between Underwriting, Client Markets, Finance, Risk, and global Operations partners.
- Locations: Armonk, NY, US | Kansas City, MO, US
- Do you have leadership experience in Underwriting Support Operations?
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
Responsabilités principales
- Key Responsibilities include :
- Lead, coach, and develop team leaders and team members, including goal setting, performance management, talent development, and succession planning
- Set, monitor, and improve performance targets using defined KPIs and metrics covering quality, turnaround time, productivity, and operational risk.
- Act as the primary Business Services representative for Treaty stakeholders in North America, building strong, trusted, and collaborative partnerships.
- Ensure strong execution of core Treaty operational processes across the deal lifecycle, with a focus on quality, controls, and compliance.
- Drive standardization, simplification, and automation in line with RBO principles and the global Target Operating Model (TOM).
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Own the end-to-end delivery of the Treaty Business Services service catalogue for North America, covering submissions, renewals, and post-bind activities.
- Ensure consistent execution of global standards, processes, and roles across markets and lines of business.
Processus de candidature
- We may use AI-powered tools to support the review and evaluation of applications for this position.
- These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Keywords: Reference Code: 139348
- If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Entreprise et contexte
- We are looking for a Business Services Manager to take on end-to-end accountability for the delivery, performance, and development of the Treaty Business Services organization supporting the North American markets.
- Proactively prepare the organization for peak renewal periods and changing market demands through effective demand and capacity planning.
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Lead the regional implementation of strategic initiatives such as Underwriting task transfer, process harmonization, and operating model evolution.
- Partner with global peers and Centers of Expertise to align ways of working and embed best practices across Treaty Business Services.
- Identify and drive opportunities for digitization, automation, and simplification to improve efficiency and reduce operational risk.
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure a strong operational risk and control environment across all Treaty Business Services processes.
- Maintain audit-ready operations, addressing findings and embedding sustainable remediation actions.
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements. About the Team
Détails supplémentaires
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery. Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement. Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America. Operational Risk & Governance
- Ensure compliance with internal policies, underwriting standards, and relevant regulatory requirements.
- We work closely with colleagues across regions and global Centers of Expertise to deliver scalable, compliant, and standardized business services.
- You take ownership, bring structure to complex environments, and constructively challenge the status quo. Additional requirements include :
- This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
- To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying. Reference Code: 139348
Notes et contenu original
- Armonk, NY, US |
- Kansas City, MO, US
- About the Role
- Manage capacity planning and resource allocation across locations to ensure scalable and resilient service delivery.
- Service & Delivery Ownership
- Establish a strong performance culture focused on accountability, transparency, and continuous improvement.
- Change, Transformation & Standardization
- Support the pilot, rollout, and stabilization of new services and delivery models within North America.
- Operational Risk & Governance
- About the Team
Questions sur cette offre
Quel salaire propose Swiss Re pour ce poste ?
Swiss Re indique CHF 101 500 - 154 000 bruts par an pour ce poste à Zürich. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Swiss Re ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Swiss Re pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Zurich ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Zurich peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Zurich ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Swiss Re ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Swiss Re sur swissre.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
