Customer Care Representative - 20% — Swissquote

CHF 14 700 - 22 300

Swissquote · Dübendorf (ZH)

Categoria: Servizio Clienti Contratto: full-time Salario: CHF 14 700 - 22 300

SalaireCHF 14 700 - 22 300

Your mission

Do you love helping people and learning new things?

If so, you might be the perfect fit for our Customer Care Representative position.

Your mission
Do you love helping people and learning new things?
Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
Strong interest in banking, fintech, and customer experience

Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
Strong interest in banking, fintech, and customer experience
Excellent written communication skills and a customer-oriented mindset Fluent in English; German and-or French is a strong advantage
Reliable, detail-oriented, and able to work independently
Comfortable using digital tools and learning new systems quickly
This is a part-time job of 20%.

Act as a point of contact for clients, primarily handling written inquiries (chat, email, in-app messaging), and delivering a professional, friendly, and solution-oriented customer experience.

You will answer their questions, solve their problems, and guide them through their financial journey with Yuh. Key Responsabilities
Excellent written communication skills and a customer-oriented mindset German and-or French is a strong advantage

You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.
Key Responsabilities
Your Profile
Excellent written communication skills and a customer-oriented mindset
Fluent in English;
German and-or French is a strong advantage