IT Business Partner, Integrated Biologics — Lonza

Description complète

Role Purpose & Scope* (why does this job exist and what scope does it cover?) Serve as the strategic interface between the business platform and IT, shaping a multi‑year technology roadmap, orchestrating delivery across global sites, and ensuring GxP‑compliant platforms (where applicable) deliver measurable outcomes (cost, quality, speed). Key

Responsibilities

• A. Strategic Partnership & Business Alignment
• Serve as the primary IT liaison to business platform leadership teams, aligning technology strategy to business goals and operational priorities
• Co‑create technology-enabled business strategies (e.g., via Collaboration Pods/C‑Pods or business platform councils).
• Participate in business strategy setting, Value delivery measurement, KPIs, and benefit realization tracking together with the business
• Identify and shape digital transformation opportunities, advising leaders on emerging technologies and their feasibility.
• Responsible for end to end demand qualification & intake
• Innovation & digital transformation enablement aligned with business strategy and priorities
• Quality, security & compliance accountability for the platform and corresponding sites
• B. Portfolio, Product & Program Leadership
• Lead the IT project/portfolio for the business platform: prioritization, business case development, resource allocation, and execution oversight.
• Drive consistent IT product delivery across internal and external manufacturing networks (critical for CMDO external partners).
• Oversee IT roadmap development, including technologies supporting manufacturing, quality, ERP/MES/QAD systems, data products, and automation.
• Governance participation under the new TOM
• Cross functional orchestration across CoEs, DIOs, Digital & Data, Product owners, etc

C. Stakeholder Engagement & Relationship Management

• Build strong partnerships, Structured, proactive stakeholder management at various levels of business e.g. leaders, plant operations, quality heads, supply chain, and external CMOs
• Act as a trusted advisor by communicating IT concepts clearly to non‑technical stakeholders.
• Assign the right product managers/owners to key initiatives.
• D. Governance, Compliance & Risk Management
• Ensure compliance with IT policies, GxP, regulatory frameworks, data integrity, and platform governance.
• Support quarterly business reviews, track KPIs, and monitor IT services' contribution to business outcomes.
• E. Operational Excellence & Continuous Improvement
• Monitor and optimize performance of IT solutions across manufacturing and quality operations.
• Support operational troubleshooting while maintaining strategic focus—balancing deep business understanding with selective operational involvement.
• F People Management and site IT leadership
• Lead a team of IT site leads for respective platform
• Ownership of site/platform/cross-platform digital roadmap
• Capability building & maturity uplift / people development

Required Skills & Competencies* (e.g. technical, interpersonal, problem solving)

1. Interpersonal & Relationship Skills

• Effective communication & storytelling—conveying complex IT topics in a business context.
• Collaboration & influence—building trust-based relationships across cross‑functional and multicultural teams.
• Emotional intelligence—empathy, stakeholder empathy, conflict resolution.

1. Cognitive & Strategic Skills

• Systems thinking—connecting business processes, data, and technology into a cohesive strategy.
• Problem-solving & critical thinking—diagnosing operational and technological issues and enabling decision-making.
• Strategic foresight—anticipating external trends, technology shifts, and business risks.

1. Personal Effectiveness

• Proactive ownership—moving from reactive service delivery to strategic partnering.
• Resilience & adaptability—essential in fast-changing CMDO environments and digital transformation.
• Consultative mindset—questioning assumptions, co‑creating solutions.

1. Leadership & Change Capability

• Ability to lead change, coach business partners, and drive organizational adoption of new technology.
• Skilled in navigating ambiguity and influencing without authority—common in matrixed global operations.

Qualifications (Min. requirements to perform assigned tasks) Education/Degree Required*

• 7–12+ years in IT roles, with at least several years in business partnering, IT strategy, manufacturing IT, or enterprise platforms.
• Experience in regulated industries (biopharma, medical, manufacturing) preferred.
• Demonstrated success in leading multi-functional IT initiatives and working within matrix environments.
• Bachelor’s degree in IT, Engineering, or Business
• Master’s degree is an advantage.

Lonza is a global leader in pharma and biotech manufacturing. The company operates major production facilities in Visp (Valais), Basel, and Stein (Aargau), Switzerland.