End-2-end Digital CX Designer — Roche
- Lieu
- Basel
- Contrat
- full-time
- Publié
- Hier
Vue d’ensemble du poste
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
- Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.
- Key Responsibilities:
- Prototyping & Lean Experimentation: Translate E2E journey insights into user flows, intuitive prototypes, wireframes, and high-fidelity mockups.
- & Experience:
- Experience: 7+ years of relevant experience leading end-to-end UI/UX design and applying strategic thinking to design execution.
Responsabilités principales
- Key Responsibilities:
- Prototyping & Lean Experimentation: Translate E2E journey insights into user flows, intuitive prototypes, wireframes, and high-fidelity mockups.
- Rapidly test and iterate designs based on real user behavior analytics and direct feedback.
- Journey Architecture & Consistency: Act as the Digital UX Guardian across touchpoints.
- Optimize user workflows to reduce cognitive load, maximize efficiency, and ensure that digital designs seamlessly integrate with the physical customer reality.
- Experience Optimization: Support the identification of journey pain points and "moments to delight" using customer data rather than just executing predefined requirements.
- Embed usability, accessibility, and emotional trust throughout the lifecycle.
- Cross-Functional Collaboration: Work within multidisciplinary, lean product squads (including CX, Product Owners, and Engineers).
- Advocate fiercely for user-centric design, ensuring internal process efficiency never compromises the customer experience. Who You Are
- You are a "Design Generalist" who is equally comfortable hashing out high-level workflow strategies as you are diving into detailed visual execution.
Exigences principales
- & Experience:
- Experience: 7+ years of relevant experience leading end-to-end UI/UX design and applying strategic thinking to design execution.
- Education: Advanced degree in Interaction Design, Human-Computer Interaction (HCI), or a related field.
- Tool Expertise: Prototyping expert with mastery in industry-standard software (e.g., Figma, Sketch, Axure, InVision) to create high-fidelity specifications.
- Methodology: Deep proficiency in Agile, Human-Centered Design (HCD), and Lean Experimentation, with a proven track record of validating impact with real users.
- Mindset: Exceptional problem solver, great collaborator, and a passionate advocate for optimal, seamless user experiences. What We Offer
- A purpose-driven environment where your designs directly impact healthcare professionals and patients globally.
- A vibrant, multidisciplinary digital community that fosters continuous learning, innovation, and cutting-edge UX/UI practices.
- Flexible working conditions designed to support your creativity, well-being, and professional growth. Ready to de
Entreprise et contexte
- Working within a highly collaborative matrix organization, you will act as a ‘Design Integrator’ , partnering with Global Digital CX Journey Leads and product squads to ensure a visually unified, seamless, and deeply engaging digital experience across all diagnostics platforms. The Position
- You will bridge the gap between abstract customer needs and pixel-perfect execution.
- Your mission is to ensure that every digital interaction is intuitive, emotionally resonant, and aligned with global DigCX design practices.
- You will champion human-centered design and lean experimentation, validating solutions with real users to deliver a market-leading experience.
Détails supplémentaires
- Join Roche, where every voice matters.
- Working within a highly collaborative matrix organization, you will act as a ‘Design Integrator’ , partnering with Global Digital CX Journey Leads and product squads to ensure a visually unified, seamless, and deeply engaging digital experience across all diagnostics platforms.
- Advocate fiercely for user-centric design, ensuring internal process efficiency never compromises the customer experience. Qualifications & Experience:
- Mindset: Exceptional problem solver, great collaborator, and a passionate advocate for optimal, seamless user experiences.
- Flexible working conditions designed to support your creativity, well-being, and professional growth.
Notes et contenu original
- The Position
- Advocate fiercely for user-centric design, ensuring internal process efficiency never compromises the customer experience.
- Who You Are
- Qualifications & Experience:
- What We Offer
- Ready to de
Questions sur cette offre
Quel salaire propose Roche pour ce poste ?
Roche indique CHF 62 000 - 94 000 bruts par an pour ce poste à Basel. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Roche ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Roche pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Bâle ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Bâle peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Bâle ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Roche ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Roche sur roche.wd3.myworkdayjobs.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
