Travelling Fleet Superviseur - Shore Excursions — MSC Group
CHF 60 500 - 91 500
MSC Group · Geneva (GE)
- Lieu
- Geneva
- Contrat
- full-time
- Publié
- il y a 29 jours
SalaireCHF 60 500 - 91 500
Vue d’ensemble du poste
Where passion meets opportunity The best of your adventures is the one you have yet to sail!
Your Purpose The Shore Excursions Fleet Supervisor oversees all aspects of Shore Excursions on board MSC Fleet and Is responsible and accountable for driving sales through the effective coaching of the Shore Excursions teams in areas such as profit growth, expense control, product training, staff development and customer service.
The goal is to ensure compliance with corporate standards, enhance operational excellence, maximize revenue performance, and improve customer satisfaction scores. Your Impact
- Where passion meets opportunity The best of your adventures is the one you have yet to sail!
- Your Purpose The Shore Excursions Fleet Supervisor oversees all aspects of Shore Excursions on board MSC Fleet and Is responsible and accountable for driving sales through the effective coaching of the Shore Excursions teams in areas such as profit growth, expense control, product training, staff development and customer service.
Processus de candidature
- Ensure application/implementation of company standard and procedures
- Coach and train onboard teams ensuring active team participation
- Audit safety procedures in place with our Tour Operators Your Journey so far
- At least 4 years of experience in the role of onboard Shorex Manager
- Fluent in English (minimum B2) and any additional language is a plus
- Computer proficiency with the MS Office Package
- Knowledge of onboard booking systems is an advantage Analytical skills
- Experience in training and people development
Détails supplémentaires
- The goal is to ensure compliance with corporate standards, enhance operational excellence, maximize revenue performance, and improve customer satisfaction scores.
- Knowledge of onboard booking systems is an advantage
- Apply today to be part of a global team that is pushing boundaries and achieving something remarkable.
Notes et contenu original
- Your Impact
- Analytical skills
