Operational Excellence Manager Remote Support — Bühler Group
- Lieu
- Uzwil
- Contrat
- full-time
- Publié
- Hier
Vue d’ensemble du poste
Are you passionate about driving operational excellence, continuous improvement, and digital transformation in a global service environment?
- Are you passionate about driving operational excellence, continuous improvement, and digital transformation in a global service environment?
- Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
Ce que l’entreprise offre
- Attractive vacation entitlement
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking. VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch Health-Port
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor. Sports activities
- We promote physical activity through self-organized circuit training and running groups as well as vouchers for Update and Activ Fitness.
- Two billion people eat food every day that was produced with Bühler equipment.
- One billion people drive vehicles whose parts were manufactured with our machines.
- Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
Entreprise et contexte
- At Bühler, you will play a key role in shaping the future of our Remote Support organization by optimizing processes, enhancing customer experience, and enabling efficient service delivery through innovative tools and solutions.
- You will collaborate with stakeholders across Service, Sales, IT, and global regions to drive impactful improvements and support the continuous evolution of our Remote Support capabilities. Aufgaben:
- You drive continuous improvement initiatives across Remote Support processes, tools, collaboration models, and operational performance
- You identify business needs, translate requirements into practical solutions, and support the implementation of improvement initiatives across the global Remote Support community
- You contribute to roadmap development, testing, training, change management, and rollout activities to ensure successful adoption of new solutions and processes
- You collaborate with stakeholders across Service, Sales, IT, regions, and external partners to drive operational excellence and digital enablement
- You improve incident management, data quality, reporting, user adoption, and end-to-end service processes while managing priorities, risks, and dependencies effectively Anforderungen:
- Higher education or university degree in Business Administration, Information Technology, Business Informatics, Engineering, Service Management, or a related field
- Several years of experience in Operational Excellence, Remote Support, Service Operations, process improvement, project coordination, product management, or a related service environment
- Strong understanding of service operations, incident management, customer service, CRM processes, and continuous improvement methodologies
Détails supplémentaires
- You will collaborate with stakeholders across Service, Sales, IT, and global regions to drive impactful improvements and support the continuous evolution of our Remote Support capabilities.
- You improve incident management, data quality, reporting, user adoption, and end-to-end service processes while managing priorities, risks, and dependencies effectively
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age. Attractive mobility concept
- We offer an OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit as well as an attractive first-class travelcard or free parking.
- We offer our employees a daily fitness menu from 9, 00 CHF. Employer-funded pension plan
- The Bühler Pension Fund offers Bühler employees an independent pension fund that ensures reliable financial security in retirement: www.pk-buhler.ch
- We are committed to preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor.
Notes et contenu original
- Anforderungen:
- Wir bieten:
- Enough time for relaxation and personal interests - we offer from 25 to 30 days of vacation per year depending on age.
- Attractive mobility concept
- VIVA Restaurant
- We offer our employees a daily fitness menu from 9, 00 CHF.
- Employer-funded pension plan
- Health-Port
- Sports activities
Questions sur cette offre
Quel salaire propose Bühler Group pour ce poste ?
Bühler Group indique CHF 79 000 - 120 000 bruts par an pour ce poste à Uzwil. Il s'agit du salaire publié dans l'annonce d'origine (ou, si l'employeur ne précise pas de montant, d'une estimation réaliste pour le rôle et le secteur) — le calculateur de ce site le convertit en net réel une fois l'impôt frontalier et les cotisations sociales appliqués.
Est-ce un poste à temps plein, et quel type de contrat propose Bühler Group ?
Cette offre est un poste en temps plein. Le type de contrat affiché ici provient directement de l'annonce originale de l'employeur ; confirmez toujours les horaires exacts, le préavis et la durée d'essai avec Bühler Group pendant le processus de candidature, ces détails pouvant varier même au sein de la même catégorie de contrat.
Ai-je besoin d'un permis de frontalier pour un poste dans le canton de Saint-Gall ?
Les résidents UE/AELE domiciliés dans la zone frontalière du pays voisin du canton de Saint-Gall peuvent demander un permis G ; l'employeur suisse le dépose auprès de l'office cantonal des migrations après signature du contrat. Les règles de zone frontalière et les délais varient selon le pays voisin et le canton — confirmez les détails auprès de l'office des migrations du canton de Saint-Gall ou avec les RH pendant la candidature.
Comment postuler à ce poste chez Bühler Group ?
Utilisez le bouton « Postuler maintenant » sur cette page — il renvoie directement à l'annonce originale de Bühler Group sur jobs.buhlergroup.com, votre candidature arrive donc directement dans le système de suivi des candidatures de l'employeur. Frontaliere Ticino ne collecte ni ne transmet lui-même les candidatures.
