Technical Services Manager – Centiel UK — Centiel
- Location
- Lugano
- Contract
- other
- Posted
- 33 days ago
Role overview
Job posting Centiel UK – Technical Services Manager About us
Centiel SA is a Swiss technology company that designs, manufactures, and delivers industry-leading power protection
solutions for critical infrastructure.
- Job posting Centiel UK – Technical Services Manager About us
- Centiel SA is a Swiss technology company that designs, manufactures, and delivers industry-leading power protection
- Technical support and field service
- Provide advanced technical support to customers, service engineers, project teams, sales colleagues, and
- skills and experience
- Minimum of five years’ experience working with uninterruptible power supply systems, with a high level of
Main responsibilities
- Technical support and field service
- Provide advanced technical support to customers, service engineers, project teams, sales colleagues, and
- approved subcontractors.
- Support complex fault investigations, troubleshooting, site acceptance testing, commissioning activities, and
- technical site meetings.
- Take ownership of technical enquiries, customer fault calls, and investigations, coordinating activities through
- to successful resolution.
- Respond promptly, professionally, and effectively to requests for technical assistance and support.
- Ensure customer technical enquiries are handled accurately and within agreed response times.
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment. Product knowledge and technical interface
Key requirements
- skills and experience
- Minimum of five years’ experience working with uninterruptible power supply systems, with a high level of
- technical competence in installation, maintenance, fault diagnosis, commissioning support, and system operation.
- Technical qualification in Electrical or Electronic Engineering, such as HNC, HND, degree, or equivalent industry-
- recognised certification.
- Strong technical knowledge of UPS systems, electrical power distribution, batteries, monitoring systems, and
- associated critical power infrastructure.
- Good knowledge of relevant UK electrical standards and industry practices, including BS 7671 / IET Wiring Regulations.
- Knowledge of UPS standards, including the BS EN IEC 62040 series, and associated guidance such as HTMs, EN
- 50171, and BS 9999, is desirable.
- Experience with battery technologies and monitoring systems, including BMS, BACS, UPS communications,
- interfacing, and networking solutions.
Application process
- Centiel UK. How to apply
- Proficient in Microsoft Office applications, including Excel, Word, Outlook, and Teams, with good numerical,
- reporting, and documentation skills.
- Full UK driving licence and willingness to travel throughout the UK as required.
- Right to work in the UK. Skills and competencies
- Strong analytical and problem-solving mindset with attention to technical detail.
- Hands-on, pragmatic, and solution-oriented approach.
- Ability to work methodically in field, workshop, and customer-site environments.
Additional details
- Centiel UK – Technical Services Manager
- customers across the UK. Who we are looking for
- subcontractors, and customers.
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment. Product knowledge and technical interface
- improvements within the UK organisation. Training and knowledge transfer Customer, service and project support
- for emergency repairs and first-line maintenance activities. Quality, safety and continuous improvement Qualifications, skills and experience
- technical competence in installation, maintenance, fault diagnosis, commissioning support, and system
- Good knowledge of relevant UK electrical standards and industry practices, including BS 7671 / IET Wiring
- Ability to work independently, prioritise workload effectively, and manage multiple tasks within a fast-paced
- Right to work in the UK. Skills and competencies Company values & behavioural competencies
Notes and original content
- Job posting
- customers across the UK.
- Who we are looking for
- Scope of the role
- and Centiel SA.
- Contract details
- Responsibilities
- Carry out workshop-based diagnostics, investigations, repairs, and testing of returned equipment.
- Product knowledge and technical interface
- improvements within the UK organisation.
Questions about this listing
What salary does Centiel offer for this role?
Centiel lists CHF 79'500 - 120'500 gross per year for this position in Lugano. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Centiel offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Centiel during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status. Note: this listing allows remote work — teleworking above 25 % of your time can shift your social-security base to Italy, so confirm the agreed remote share with HR before signing.
How do I apply for this position at Centiel?
Use the "Apply now" button on this page — it links directly to Centiel's original listing at centiel.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
