Team Leader Services (m/f/d) — Raiffeisen
- Location
- Pfäffikon
- Contract
- full-time
- Posted
- 6 days ago
Role overview
Leading people.
Improving processes.
Shaping the future.
- Leading people.
- Improving processes.
- You take over the technical and personnel management of our service team and ensure that the diverse tasks and processes are performed reliably, efficiently and customer-oriented.
- You not only keep an eye on day-to-day business, but also recognize potential for improvement and actively develop the area.
Main responsibilities
- You take over the technical and personnel management of our service team and ensure that the diverse tasks and processes are performed reliably, efficiently and customer-oriented.
- You not only keep an eye on day-to-day business, but also recognize potential for improvement and actively develop the area.
- You work closely with the bank management, support them in central issues and make a significant contribution to the successful further development of our bank together with your team. Their main tasks include: Overall responsibility for services
- Leadership, coaching and further development of employees
- Ensuring smooth and efficient day-to-day operations
- Initiating and accompanying changes and further developments within the area
- Close cooperation with the bank management and internal and external stakeholders What your team is responsible for:
- Together with your team, you are responsible for central services of our bank in the areas of:
- Customer service with administrative services for our customers
- Back office with master data management, payment transactions and accounting
Additional details
- You work closely with the bank management, support them in central issues and make a significant contribution to the successful further development of our bank together with your team. Their main tasks include: Overall responsibility for services
- Close cooperation with the bank management and internal and external stakeholders What your team is responsible for:
- Infrastructure including coordination of our external partner as well as preparation of major maintenance and investment projects for the bank management What makes this function special:
- In short, they leave traces.
- In-depth experience in the back office, operations or service environment, ideally in banking Higher business or banking training
- High personal responsibility, decision-making as well as the ability to set priorities and keep an overview in a broad area of responsibility
Notes and original content
- You work closely with the bank management, support them in central issues and make a significant contribution to the successful further development of our bank together with your team.
- Their main tasks include:
- Overall responsibility for services
- Close cooperation with the bank management and internal and external stakeholders
- What your team is responsible for:
- Infrastructure including coordination of our external partner as well as preparation of major maintenance and investment projects for the bank management
- What makes this function special:
- Requirements
- In-depth experience in the back office, operations or service environment, ideally in banking
- Higher business or banking training
Questions about this listing
What salary does Raiffeisen offer for this role?
Raiffeisen lists CHF 86'500 - 120'500 gross per year for this position in Pfäffikon. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Raiffeisen offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Raiffeisen during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Raiffeisen?
Use the "Apply now" button on this page — it links directly to Raiffeisen's original listing at jobs.raiffeisen.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.