Intern Global Direct-to-Consumer (D2C) – 6 months (100%) — Lindt & Sprüngli

Full description

As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide.

YOUR MAIN RESPONSIBILITIES WILL INCLUDE

• Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally.
• Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops.
• Enable the local implementation of our global portfolio strategy for D2C.
• Gain experience in data analysis, reporting and creating impactful presentations.
• Responsible for the set‑up and distribution of various recurring reports.
• Support on the organization of global business gatherings.
• Take responsibility for your own small projects.

YOUR PROFILE

• Completed or advanced Bachelor’s or Master's degree in business administration / related subjects.
• First working experience in the FMCG / retail / e-commerce sector is an advantage.
• Entrepreneurial mindset with a hands‑on, proactive, and communicative approach.
• Independent, precise and conscientious way of working with self-initiative.
• Very strong analytical and structured thinking skills.
• Very good MS Office skills (PowerPoint and Excel).
• Fluent in English
• German at least B1
• French and other languages are a plus.