Praktikum Digital Platforms (12 Monate) — localsearch

Full description

localsearch is the leading marketing and advertising partner for Swiss SMEs. We make customers successful in the digital world. We are looking for a:n digital all-rounder:in, platform thinker:in and implementation talent and offer you a versatile working day with these activities:

• Participation in the further development of our directory platforms at the interface of product management, new business and customer experience
• Monitoring, analysis and reporting of platform processes and user behavior, e.g. with Hotjar and Looker Studio
• Supervision and evaluation of feedback channels as well as derivation of optimization potential
• Collaboration on concepts, requirement briefings, Confluence pages and Jira tickets for new features, process optimizations and demand analyses
• Carrying out market, competition and KPI analyses as a basis for strategic decisions
• Support the customer support team for more complex customer inquiries and participation in quality assurance support processes
• Cooperation in AI and automation topics to increase efficiency and process optimization
• Planning and creation of automated marketing flows, B2B communication, HelpCenter content and sales appeals
• Support in day-to-day operations, e.g. in meetings, credit card statements, post-return management or translations You are a future thinker:in, team player:in, analysis fan and inspire us with:
• an independent, structured and proactive way of working
• An analytical and solution-oriented approach
• very good communication skills in German as well as pleasure in writing marketing and customer communication
• Interest in digital platforms, product management, business development, customer experience and AI
• Hands-on mentality, high self-motivation and desire to take on responsibility
• Enjoy learning about new tools, improving processes and working with different stakeholders
• knowledge of French is advantageous
• Knowledge of Italian is also a plus
• a degree or training in business administration, marketing, communication, business informatics, digital business or similar - or relevant practical experience for a career path This is what we offer you:
• A comprehensive 12-month internship (100% amount)
• Insights into all areas of the digital SaaS and services business
• Direct cooperation with various experienced stakeholders and business units
• Flexible working hours included. 2 days home office
• A modern office in a central location in Zurich
• A dynamic and innovative working environment
• Valuable practical experience for your career start Contact and Application More information about localsearch as an employer can be found here. Are you ready to start your career in digital business? Florian Laudahn and the whole team are looking forward to your online application!