Springer*in Sachbearbeitung Intake — Stadt Zürich

Full description

The Wipkingerplatz Social Center is located in the lively and diverse district of Zurich. The different life situations and life stories of the people who live here make the work varied, demanding and meaningful.

It expects a committed working environment in which cooperation, professionalism and service orientation are of great importance. Together with your colleagues, you make an important contribution to ensuring that people in different life situations are competently and reliably supported and that the services of the social center are provided professionally.

For the 5 intakes of the city of Zurich we are looking for agreement reinforcement.

Tasks

• They perform temporary assignments as deputies or for the general relief of employees in the 5 intakes of the city of Zurich - and thus ensure that the operation continues smoothly even in bottleneck situations.
• They are the first point of contact for clients: They accept their requests, process them independently or forward them specifically to the competent specialists.
• They provide general and professional information - comprehensible, binding and appropriate to the situation - and ensure that clients receive the information they need.
• They collect documents for service decisions and cost-benefit languages, check them for completeness and accuracy and thus create the basis for well-founded decisions.

Profile

• You have completed commercial training - this is a prerequisite for the job.
• They bring with them professional experience in the administrative field of economic welfare and/or child or adult protection and know the professional requirements of these areas from practice.
• They have a good knowledge of social insurance and can use it safely in everyday work.
• They are characterized by high flexibility, independence and resilience - qualities that are in demand every day in a varied deputy service.
• They work service-oriented, capture new situations quickly and find their way around quickly in changing environments.

We offer

• You take on a versatile and demanding job in a motivated team with a high level of expertise - no day is the same.
• You benefit from the opportunity to do part of your work flexibly in the home office.
• Mutual exchange and the targeted further development of our employees are of great importance to us - we invest in people, not only in jobs.
• We maintain a culture of open and transparent communication in which opinions are heard and decisions are traceable.
• More about the benefits and employment conditions in the box "Working at the city" at the bottom of this website.

About us

With around 2,400 employees, the Social Department of the City of Zurich works every day for a social Zurich. We are there for everyone and support children, young people and adults in different situations. We make an important contribution to social cohesion. And we contribute to a high quality of life in the neighbourhoods.

With their work in the five social centres, the social services ensure that people in the city of Zurich can count on effective basic social care.