Specialist Customer Service & Order Management 100% (w/m/d) — RUAG AG
- Location
- Thun
- Contract
- other
- Posted
- 2 days ago
Role overview
Responsibility
Direct / first contact for customers in all matters relating to orders, contract processing and service enquiries with a focus on the spare parts business
Clarification of technical and commercial details in cooperation with internal specialist bodies
- Responsibility
- Direct / first contact for customers in all matters relating to orders, contract processing and service enquiries with a focus on the spare parts business
- Your advantages
- Your well-being is important to us.
What the company offers
- Your advantages
- Your well-being is important to us.
- That is why you have many advantages with us. These include, for example:
Application process
- Compliance with and active application of the processes and policies defined in the Integrated Management System (IMS) and participation in the continuous improvement of these processes Requirements
- Completed craftsmanship training with technical background supplemented with commercial training
- Experience in customer service, order management or contract processing is an advantage
- Knowledge of working with technical and project-oriented teams
- Experienced handling of ERP systems (e.g. SAP) and MS Office
- Strong communication skills, customer orientation and organisational skills Understanding process-oriented work Resilient personality
- Very good knowledge of German and English in word and writing Processo di candidatura This is how our application process works
- External content from YouTube At this point, a video from YouTube is integrated, which is blocked due to the cookie settings.
Contacts
- Unfortunately, we cannot accept both e-mail and letter applications.
- Pujetha Rathakrishnan Talent Acquisition Specialist
- +41 58 488 69 15
Additional details
- Compliance with and active application of the processes and policies defined in the Integrated Management System (IMS) and participation in the continuous improvement of these processes
- Experienced handling of ERP systems (e.g.
- Strong communication skills, customer orientation and organisational skills Understanding process-oriented work Resilient personality
- Very good knowledge of German and English in word and writing
- That is why you have many advantages with us. These include, for example: Processo di candidatura This is how our application process works Pujetha Rathakrishnan Talent Acquisition Specialist
Notes and original content
- Requirements
- SAP) and MS Office
- Strong communication skills, customer orientation and organisational skills
- Understanding process-oriented work
- Resilient personality
- That is why you have many advantages with us.
- These include, for example:
- Processo di candidatura
- This is how our application process works
- Pujetha Rathakrishnan
Questions about this listing
What salary does RUAG AG offer for this role?
RUAG AG lists CHF 68'500 - 104'000 gross per year for this position in Thun. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does RUAG AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with RUAG AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at RUAG AG?
Use the "Apply now" button on this page — it links directly to RUAG AG's original listing at jobs.ruag.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
