Customer Service Representative - 100% - Zürich Hardturm — Emil Frey

Full description

What you should know about us

The Emil Frey Group is not only a Swiss family-owned company with more than 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation and customer focus are the company's main pillars. Its activities focus on importing car brands, operating garages, logistics for spare parts and accessories, and providing financial services. Herold Fahrzeugvermietung AG is Hertz's licensee for the Swiss market. Hertz is one of the world's best-known brands and stands globally for an excellent car rental service.

Your tasks

• You welcome customers and assist them in choosing the right vehicle.
• You complete the rental formalities with them and advise them about our additional services.
• You also plan reservations, organise the provision of vehicles and handle vehicle returns.
• Would you like to leave customers with a positive impression of their stay in Switzerland and of the excellent service at the Hertz counter? Then you are in the right place. You can also find out more on our website www.hertzcareer.ch..

Your profile

• You enjoy working with customers and a lively atmosphere.
• You put service and customer satisfaction at the centre of your work.
• In addition to professional experience in customer service or a sales role, you can also communicate well in English.
• You have held a driving licence for passenger cars for more than a year.
• You handle hectic situations with consistent friendliness and composure.
• You are a dynamic person and are accustomed to working independently.
• As a flexible employee, you are comfortable with irregular working hours (including weekends).

What we offer you

You will find a new challenge with exciting tasks and much more:

• Numerous discounts (new cars, servicing and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
• An attractive in-house pension fund as an independent pension scheme
• A long-term perspective within the company
• Individual training and development opportunities
• At least 25 days of holiday

Hertz Switzerland maintains a collegial first-name culture and brings together different nationalities and cultures within the company. You benefit at Hertz Switzerland from very good employee benefits and attractive discounts on vehicle rentals both domestically and abroad. An experienced team supports you during the induction phase. Our employees are the most important factor in our success, which is why we offer them the opportunity to develop further.

How you can contact us

Alix Zoé Bürgisser, an HR staff member, looks forward to receiving the complete application (including a CV, employment references, etc.) via the link "Apply now!".

For the sake of readability, the simultaneous use of the masculine, feminine and diverse forms of language (m/f/d) is omitted. Female and other gender identities are expressly included. For us, diversity also means that people work together in teams that achieve the best possible results through their uniqueness and differences. We are convinced that a diverse workforce and an inclusive culture enable us to realize our full potential.

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• You welcome customers and assist them in choosing the right vehicle.
• You complete the rental formalities with them and advise them on our additional services.
• Furthermore, you plan reservations, organize the provision of vehicles and handle the return of vehicles.
• Would you like to leave the customer with a positive memory of their stay in Switzerland and of excellent service at the Hertz counter? Then you are in the right place. You can also find out more on our website www.hertzcareer.ch..

• You enjoy interacting with customers and working in a lively atmosphere.
• You place service delivery and customer satisfaction at the center of your work.
• In addition to professional experience in customer service or a sales role, you can also communicate well in English.
• You have held a driving licence for passenger cars for more than one year.
• You handle hectic situations with consistent friendliness and composure.
• You are a dynamic person and are accustomed to working independently.
• As a flexible employee, you are comfortable with irregular working hours (including weekends).

Questions about this listing