Service & Support Manager (alle) — BKW
CHF 68'000 - 103'000
BKW · Kloten (ZH)
- Location
- Kloten
- Contract
- part-time
- Posted
- 10 days ago
SalaryCHF 68'000 - 103'000
Role overview
Your tasks
Coordination and monitoring of all support cases (ticketing, prioritization, escalations)
Active assistance in 1st and 2nd level support
- Your tasks
- Coordination and monitoring of all support cases (ticketing, prioritization, escalations)
Application process
- We look forward to your online application.
- About us ActVisual GmbH is the leading provider throughout Switzerland for innovative total solutions in the areas of unified communication, audio-video integration and communication technology!
- For over 20 years, we have specialized in innovative video conferencing services and plan and install state-of-the-art audio/video technologies for board and conference rooms as well as multifunctional auditoriums.
- Our customers include large international companies as well as hospitals and judicial authorities throughout Switzerland.
Contacts
- Fluent in German, good English, French an advantage Questions about the position Philipp Balmer CEO +41 78 643 40 22 We do not want any inquiries from personnel service providers.
Additional details
- Planning and support of service and maintenance procedures Ensuring SLA/response times for customers
- Experience in customer service or in an administrative function Strong customer and service orientation
Notes and original content
- Planning and support of service and maintenance procedures
- Ensuring SLA/response times for customers
- Experience in customer service or in an administrative function
- Strong customer and service orientation
