Service Coordinator:in 80-100 % — Siemens
- Location
- Zuerich
- Contract
- full-time
- Posted
- Yesterday
Role overview
Together with our customers, we connect the real and the digital world.
As one of the leading technology companies, Siemens employs around 6,000 people in Switzerland.
With our groundbreaking solutions in the areas of building technology, energy, mobility, health and industry, we are shaping the future.
- Together with our customers, we connect the real and the digital world.
- As one of the leading technology companies, Siemens employs around 6,000 people in Switzerland.
Application process
- today as a service coordinator: in and start immediately or according to your availability – your team is looking forward to you! Your new tasks
- Coordination of on-site service activities, ensuring testing and functionality of products after service, and defining the scope of work for field engineers
- I look forward to your application.
- Alina Talent Acquisition Partner Your way to Siemens
- How we hire Information for recruitment agencies: Siemens Switzerland does not accept recruitment applications for this position.
- Thank you for your understanding.
Contacts
- Diagnosing, troubleshooting and solving technical problems with EV charging systems by telephone, email and remote access;
- person for field service engineers and customers;
- Management of the process from initial troubleshooting to final resolution
- Escalation and management of cases from First Line Customer Support, accompanying them from beginning to end and ensuring first-class service
- Applying creativity and technical expertise to solve complex problems remotely, ensuring a timely solution within key account SLA deadlines
- Planning and supporting on-site operations with service partners or field engineers, adapting solutions to regional needs
- Escalating issues to Tier 3 Support when necessary to ensure proper expertise
- Guiding First Line Customer Support Teams and delivering training to empower others and empower the team with your talents and experiences
- Technical background: A bachelor’s degree in electrical engineering, electromechanics, IT or equivalent training with practical experience in maintenance or planning of electrical installations.
- Communication skills: Negotiating knowledge of German and English with the ability to work effectively in diverse, multicultural teams.
Additional details
- Apply today as a service coordinator: in and start immediately or according to your availability – your team is looking forward to you!
- Contact person for field service engineers and customers;
- Adaptability and resilience: Ability to succeed in rapidly changing environments and adapt to new challenges.
- 2–3 days/week mobile work is standard Discounted V subscription and free parking Diverse training opportunities Access to employee stock plans
Notes and original content
- Your new tasks
- Your advantages
- 2–3 days/week mobile work is standard
- Discounted V subscription and free parking
- Diverse training opportunities
- Access to employee stock plans
Questions about this listing
What salary does Siemens offer for this role?
Siemens lists CHF 73'500 - 111'500 gross per year for this position in Zuerich. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Siemens offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Siemens during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Siemens?
Use the "Apply now" button on this page — it links directly to Siemens's original listing at jobs.siemens.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
