Service Engineer IT/OT & Cybersecurity Services 100% — Siemens

Full description

Create a better #TomorrowWithUs Want to help shape the future of the railway world together with us? At Siemens Mobility, we are the leading provider of mobility and are constantly expanding our innovative portfolio, which includes rail vehicles, rail automation, electrification solutions, complete rail systems and accompanying services. With around 800 specialist employees in Switzerland and 39 600 employees worldwide, we shape mobility with passion and are one step ahead of our time. Service Engineer IT/OT & Cybersecurity Services 100% You move at the interface of IT, Operational Technology (OT) and Cybersecurity and ensure that our systems are operated safely, stable and reliable in the railway environment. In this versatile role, you combine technical expertise with service responsibility, work closely with customers, engineering and project teams, and make an important contribution to the availability and security of critical infrastructures. Your tasks

• You will ensure the reliable operation of our IT/OT systems and service platforms, analyze technical failures based on monitoring, log and operational data and develop sustainable solutions to ensure high service quality.
• You support the service organization in technical special topics, escalations as well as maintenance and service operations and assume technical responsibility in demanding operating situations.
• You will perform vulnerability analysis and assessments, support vulnerability and risk management, coordinate patch management measures and contribute to compliance with cybersecurity and compliance requirements in security-critical environments.
• You are responsible for the technical traceability of systems, maintain asset and lifecycle information and support obsolescence and modernization topics.
• You’ll analyze the root cause of disruptions, create technical reports and recommendations, maintain a structured knowledge base and contribute to the continuous improvement of services, processes and standards.
• You accompany service projects from planning to handover to operation, work closely with project managers, engineering teams and external partners and support customer presentations and technical reviews. Your profile
• Completed training or study in computer science, systems engineering, electrical engineering, automation, communications technology or a comparable technical discipline.
• Several years of experience in several of the following areas:
• IT infrastructures, networks and communication systems, Windows server environments, virtualization, OT systems, railway technology, cybersecurity, service operations
• Knowledge of incident management, problem management, root cause analysis, vulnerability management, patch management and asset management.
• Experience in the preparation of technical documentation as well as a structured and methodical working method.
• Very good knowledge of German and English
• Analytical thinking skills, high customer and service orientation as well as pleasure in solving technical challenges independently.
• Readiness for night and on-call duty. You benefit from
• an open and flexible working culture at one of the leading companies in the field of mobility in Switzerland
• a 40-hour week on a 100% fee
• at least 5 weeks of holidays
• a workplace at the pulse of railway technology
• Various employee benefits and training opportunities
• a hybrid working model: balanced work-life balance and more autonomy Our team and location You want information about our culture, our values, diversity and other important topics? Find out why Siemens is voted one of the most popular employers in Switzerland every year and get an insight into your new working environment today: Siemens Mobility CV Siemens Mobility as an employer Video Siemens Mobility Interested? Apply today with your CV online on our application platform (button "COMPETITION"). We accept applications exclusively through our application platform. For this position, only direct applications are considered. Answers to the most common questions and a contact form can be found at siemens.ch/contact-hr. We look forward to your full application. Information for recruitment agencies: Siemens does not accept applications from recruitment agencies for this position. Thank you for your understanding.