Senior customer advisor switch (f/m/d) — Raiffeisen
NewCHF 101'500 - 154'000
Raiffeisen · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 101'500 - 154'000
Role overview
Raiffeisenbank Zurich is a successful, fast-growing and dynamic bank with 6 offices in the city area.
Over 90 employees live and work according to the motto "with heart and competence" we conquer Zurich.
Discover the unique culture that combines entrepreneurial commitment, fairness and personal performance planning and choose an employer with modern employment conditions, a wide range of tasks and a great deal of room for manoeuvre.
- Raiffeisenbank Zurich is a successful, fast-growing and dynamic bank with 6 offices in the city area.
- Over 90 employees live and work according to the motto "with heart and competence" we conquer Zurich.
- Ensuring a discreet, high-quality service at the counter as well as a warm welcome for our customers
- Handling of all counter transactions (cash transactions, currency exchange, precious metals) in compliance with all due diligence obligations (including KYC)
Main responsibilities
- Ensuring a discreet, high-quality service at the counter as well as a warm welcome for our customers
- Handling of all counter transactions (cash transactions, currency exchange, precious metals) in compliance with all due diligence obligations (including KYC)
- Holistic, needs-oriented advice in the areas of numbers, savings, investing and provision
- Active demand recognition, cross-selling as well as targeted forwarding to specialist consultants and appointment agreements
- Support and support of customers in the digital world as well as active participation in sales and market development measures Requirements
- Completed banking education or comparable qualifications and experience in the counter and cash area
- Strong customer and service orientation with a high level of trustworthiness, integrity and responsibility
- Enjoyment of intensive customer contact as well as pronounced host qualities with a winning appearance
- Strong communication skills and sales flair for active demand recognition and customer engagement
- Flowing knowledge of German, further language skills (English, French, Italian) advantageous We offer:
Additional details
- Support and support of customers in the digital world as well as active participation in sales and market development measures
- Flowing knowledge of German, further language skills (English, French, Italian) advantageous
Notes and original content
- Requirements
