Senior Business Engineer - Digitale Eröffnungsprozesse (m/w/d) — Zürcher Kantonalbank
- Location
- Zürich
- Contract
- Part-time
- Posted
- 31 days ago
Full description
- Senior Business Engineer - Digital Opening Processes (m/f/d)
80% - 100% | IT / Business Engineering, Product and Channel Management | Zurich | Experienced Professionals
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The Client Channels division designs the digital and physical channels of the Zürcher Kantonalbank and thus ensures an efficient and trusting customer experience. In this role, you take on a central role in the further development of our digital onboarding and product opening processes. Together with an interdisciplinary team of experts, you will develop sustainable solutions and drive forward the strategic conception and design of these processes. Thanks to your proven experience, you combine regulatory requirements and ease of use in the best possible way to create sustainable and trustworthy customer experiences.
Your tasks
- Strategic conception of digital onboarding and product opening processes with focus on user-friendliness, efficiency and sustainability
- Analyze existing processes, identify potential for improvement and develop clear, future-oriented process images
- Translating process vision into clear target images and structured artifacts (e.g. E2E process documentation, BPMN diagrams) as a basis for later feature development and implementation
- Collaborating with UX experts, developing convincing storylines and participating in user tests
- Proactive coordination and collaboration with internal and external stakeholders, such as product management, sales, IT, legal & compliance
- Ensuring compliance with legal, regulatory and safety-relevant requirements in process design
- University degree (Uni/FH) in business informatics, computer science, business administration or comparable discipline
- At least 6 years of professional experience in the field of digital channels or digital banking, a significant part of which focuses on digital client lifecycle and opening processes
- Several years of experience as a business analyst: in/engineer in a comparable environment as well as the ability to translate strategic goals into concrete measures and innovative solutions are mandatory
- Sound technical understanding of modern IT architectures as well as the ability to communicate with architects and developers at eye level and to actively shape the interaction of central components
- Good understanding of user-centred design
- Strong ability to work effectively with different stakeholders (e.g. product management, sales, IT, legal & compliance) and communicate complex issues in an understandable way
- Open-minded, empathetic personality with team player qualities, high independence, strong self-drive and a solution-oriented working method
- Strong communication skills in the German language
- Open culture of cooperation in which mutual support and exchange are a matter of course
- We support you in reconciling work and private life - whether through part-time, hybrid work, unpaid leave or flexible working hours
- Your career is important to us as an employer and therefore we support and accompany you on your way and support you with many offers
- Our modern office in the vibrant Kreis 5 in Zurich offers you the ideal environment to work creatively and productively
- We offer you a fair and transparent compensation based on clearly defined pay bands
- Comprehensive package, which in addition to the attractive basic salary and a variable remuneration offers many benefits and perks – from A such as retirement provision to Z such as ZVV bonus pass
Questions about this listing
What salary does Zürcher Kantonalbank offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Zürich is CHF 124'000 - 173'000 gross per year — an estimate, not a figure communicated by Zürcher Kantonalbank. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Zürcher Kantonalbank offer?
This listing is a part-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Zürcher Kantonalbank during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Zürcher Kantonalbank?
Use the "Apply now" button on this page — it links directly to Zürcher Kantonalbank's original listing at apply.refline.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
