Retail Sales & Service Professional (w/m/d) — Galaxus
- Location
- Bern
- Contract
- full-time
- Posted
- 2 days ago
Role overview
In our stores, there is a lot going on every day: we hand over hundreds of customers their eagerly awaited orders, advise them with passion for our products and handle returns absolutely smoothly – no matter what the reason.
With us you are not on the sidelines, but as part of our team you are exactly where the action happens: in the middle of it instead of just there.
- In our stores, there is a lot going on every day: we hand over hundreds of customers their eagerly awaited orders, advise them with passion for our products and handle returns absolutely smoothly – no matter what the reason.
- With us you are not on the sidelines, but as part of our team you are exactly where the action happens: in the middle of it instead of just there.
- First point of contact for customers around goods pick-ups, orders and returns
- Reliable collection and smooth execution of client orders
- Mobile subscription: You (and your friends & family) benefit from discounted conditions on the Galaxus Mobile subscription.
- Employee offers: As an employee you benefit from special prices (for your own needs) on our entire range
Main responsibilities
- First point of contact for customers around goods pick-ups, orders and returns
- Reliable collection and smooth execution of client orders
- Competent customer advice in search of the perfect product – in the shop and online
- Active use on the shop floor: filling shelves, maintaining showroom and ensuring goods transfer
- Engaged handling of customer concerns behind the scenes in customer service
- Fixed bets on Saturdays with flexible distribution for the rest of the week Requirements
- 2-3 years: Retail in the field of consumer electronics
- Good understanding of e-commerce and real enthusiasm for the digital shopping world
- Fascination for the range combined with a cool head in stressful moments and high flexibility
- Reconcile actions and decisions with your personal beliefs and values
What the company offers
- Mobile subscription: You (and your friends & family) benefit from discounted conditions on the Galaxus Mobile subscription.
- Employee offers: As an employee you benefit from special prices (for your own needs) on our entire range
- Further benefits Switzerland: Benefit from 25 days of holidays, exclusive employee prices in the shop, mobile, Internet and TV subscriptions at the company rate and other benefits.
Application process
- Application & Contact Anna Redka
Additional details
- Fixed bets on Saturdays with flexible distribution for the rest of the week
- Using creativity and initiative to solve problems and achieve goals No education/training required in German (negotiation certain) French (advantageous)
- Note for personnel service providers For this position we only consider direct applications.
Notes and original content
- for personnel service providers For this position we only consider direct applications.
- Requirements
- Using creativity and initiative to solve problems and achieve goals
- No education/training required
- in German (negotiation certain)
- English (flowing)
- French (advantageous)
- Cosa of Friamo
Questions about this listing
What salary does Galaxus offer for this role?
Galaxus lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Galaxus offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Galaxus during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Galaxus?
Use the "Apply now" button on this page — it links directly to Galaxus's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
