Head of Financial Lines Claims (m/w/d) — Zurich Insurance

Full description

137381 | 80 - 100% | Oerlikon, Zurich | Hybrid

Are you motivated by the idea of managing a specialized Financial Lines Claims team and managing demanding national and international claims cases for our major customers together with your team? Would you like to use your leadership experience and expertise in Financial Lines to further develop our claims service and to create viable solutions for our customers even in complex issues?

In this role, Zurich Switzerland strengthens its Claims division in the International Damage Division and is responsible for the Financial Lines Claims team. Together with your team, you provide high-quality claims services, especially in the areas of D&O, professional liability including financial institutions as well as crime and cyber, and control complex claims cases and legal proceedings. You work closely with customers, brokers, co- and reinsurers, legal representatives and internal partners and continuously develop your team, our claims processes and cooperation with the relevant business areas.

This is what awaits you

• You lead and develop the Financial Lines Claims Team and create the framework for high professional quality and first-class claims service
• You are responsible for managing complex national and international financial lines and support your team in challenging cases and negotiations
• You maintain strategically important relationships with major customers, brokers, co- and reinsurers as well as other internal and external partners
• You ensure transparent performance and loss reporting and represent financial lines claims to management and relevant business units
• Together with your team, you will continue to develop claims processes and working methods and strengthen the cross-divisional knowledge transfer as well as the strategic cooperation with underwriting and other relevant internal and external decision-makers and stakeholders.

This sets you apart

• Completed law degree with many years of professional experience in the Swiss legal and insurance environment (Swiss attorney’s patent of advantage)
• Several years of experience in the field of financial lines claims, insurance law or in a comparable international insurance environment
• Leadership experience with proven responsibility for the professional and personal development of employees
• Outstanding communication and negotiation skills as well as sovereign stakeholder management at top cadre level at Zurich and our customers, even in complex and demanding claims cases
• Very good knowledge of German and English in word and writing

Good to know

Part-time or full-time: 80 - 100%

Place of work: Oerlikon, Zurich

Job: from now on or by agreement

Travel activity: None

Hybrid work: up to 40%

Everything about your application

You can apply directly to us online in a first step – you only need your CV. More information about the application process can be found here.

We attach importance to an efficient and appreciative application process. The Talent Acquisition Team will personally review your application without using artificial intelligence. From your first personal meeting with the responsible manager, you will always receive individual feedback from us. Because we are convinced: meaningful feedback is based on personal exchange.

For this position, we do not work with recruitment agencies. Unsolicited applications shall not be considered or remunerated.

Do you have any questions? Bernd, Senior Talent Acquisition Consultant is at your disposal on +41 44 628 42 14.

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Zurich Insurance Company AG | Talent Acquisition Zurich Switzerland

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