Kundenbetreuer:in Leistungen Berufliche Vorsorge (Hinterlassenenleistungen) — AXA Svizzera

Full description

60-100%, Winterthur / Smart Working

Shape your future – together with us!

For our Occupational Pension Benefits team, we are looking for a committed individual who can independently handle BVG deaths and competently support our insured persons and surviving dependents.

With us you can expect a collegial environment in which specialist knowledge, personal responsibility and mutual support are practiced. We value employees who take responsibility, question what already exists and actively contribute to the further development of our processes.

In the Customer Operations area, we design the individual experiences of our customers in the event of a claim or benefit. You are our focus and together we will find the right solution. This is how we ensure maximum customer satisfaction with our customer-first mentality.

This is what awaits you

• You independently process BVG benefit cases in the event of death from receipt of the notification to the final provision of benefits
• You check benefit claims taking into account the legal and regulatory basis and the individual claim situation
• You are in telephone and written contact with survivors, insured persons, employers, legal representatives and other social insurance companies
• You coordinate the benefits with AHV and accident insurance and carry out the corresponding calculations
• You manage the existing pension portfolio and carry out periodic claims checks
• You will be actively involved in optimizing processes and further developing our service area
• If necessary, you will take on additional tasks and be actively involved in changes in the area

This is what you bring with you

• You have professional experience in the area of ​​social insurance benefits or several years of experience in occupational pension provision
• You work independently, structured and reliably
• You meet people in demanding life situations with empathy, professionalism and tact
• You value teamwork and actively contribute your experience and ideas
• You approach changes and new requirements openly and participate in the continuous improvement of processes
• You have fluent spoken and written German
• Fluent knowledge of French or Italian is an advantage

You can look forward to that

• A well-rehearsed and supportive team with a high level of expertise
• A diverse and responsible job with a direct influence on our customers
• Comprehensive training and professional development
• The opportunity to contribute your own ideas and actively shape changes

This is what we offer you We are convinced that satisfied employees deliver the best performance. That's why we invest in benefits that offer noticeable advantages - beyond the usual.

Flexibility and freedom: Smart working (flexible working model) annual working time, 5 weeks of vacation (from 50 years 6 weeks), holiday gift of 2 weeks every 5 years, holiday purchase up to 10 additional days/per year

Job and family: Family-friendly meeting times, 22 weeks of maternity leave, 8 weeks of leave for the other parent, daycare subsidies, company family allowances, days off to visit relatives and in challenging personal situations

Pension provision and insurance: Attractive pension fund with extensive extra-mandatory benefits including optional savings options, up to 30% discount on insurance products

Flexible benefits: AXA share plan (employee participation), CHF 500 per year on the Swibeco benefits platform, discounted lunch or lunch card, Smart Working flat rate CHF 200 per year

Mobility: Refund for half-fare travelcards, Reka-Pay up to CHF 1,000 per year (20% discount), fleet discount, free e-charging station, AXA rental bikes

Healthy balance in everyday working life: Free check-ups, annual health weeks, a variety of exercise offers (online/offline), massage offers, relaxation rooms, employee care, online health portal, various seminars/events related to health prevention and mental health

Development: 3 days of individual learning time, free coaching, a wide range of learning and development opportunities, financial participation in further training, promotion of internal mobility, talent development offers, seminars for employees 55+ (AXA Horizon), involvement in communities on various topics, participation in innovation projects (Innoday, AXA Hackathon, UnConference), 2 days for volunteer work (environmental & social)

Your future place of work Pioneerstrasse 3, 8400 Winterthur

Apply now!

Do you have any questions or further concerns? Diana, Carbognin is happy to help you via email ([email protected]).

You can find more information about the application process here.

Diversity and inclusion are important to us at AXA Openness, respect and appreciation of differences and similarities are essential characteristics of the collaboration at AXA Switzerland. We want to promote equal opportunities and also break down barriers in the application process.

If you need support or individual adjustments due to disabilities, neurodivergence and/or health restrictions, you can contact the recruiting team at any time at [email protected].

Learn more

About AXA At AXA we believe that every person has the potential to actively shape the future. Our goal is to create a dynamic, supportive and progressive work environment that inspires, encourages and encourages you. With a culture that is characterized by collaboration on equal terms, trust and diversity. With our modern working conditions, we want to take the needs of our employees into account and give you the space to develop your strengths, take on responsibility and get involved in new ideas as a team. This is how you can develop personally and shape the world of tomorrow with us - by protecting what is really important.

Would you like to find out more about AXA as an employer and delve deeper into our working world? Then you've come to the right place on our careers page!

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We look forward to your application!

For administrative and data protection reasons, only complete application dossiers (CV, references, certificates, etc.) will be considered, which are uploaded via the online application link.

We cannot consider applications via recruitment agencies for this position.

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