Receptionist - Clinic Nescens Campus Genolier — Swiss Medical Network
- Location
- Genolier
- Contract
- other
- Posted
- —
Role overview
Dynamic and welcoming, you join our team in an establishment that combines the services of a hotel and a clinic.
Attached to the hotel part of Nescens (25 rooms), you ensure the full care of the customer, from booking to cashing, as well as an active role in marketing the offer. Reservation and follow-up
Record reservations, confirm them and ensure payment is monitored.
- Dynamic and welcoming, you join our team in an establishment that combines the services of a hotel and a clinic.
- Attached to the hotel part of Nescens (25 rooms), you ensure the full care of the customer, from booking to cashing, as well as an active role in marketing the offer. Reservation and follow-up
- High school diploma or equivalent required; additional training in hotel administration or reception would be an advantage.
Key requirements
- High school diploma or equivalent required; additional training in hotel administration or reception would be an advantage.
Contacts
- Respond to telephone calls, emails and inquiries with courtesy and efficiency. Receipt and monitoring of debtors
- Manage payments and transactions accurately (cashing of benefits, chambers and ancillary services).
- Establish and monitor billing.
- Monitor accounts receivable and make re-payments.
- Report unpaid payments and risk situations to the hierarchy. Home of independent medical offices
- To welcome and guide patients to the independent physician's offices at the Nescens Clinic, by extension of the Genolier Clinic.
- To train physicians for stewardship issues related to their spaces (housekeeping).
- To verify the condition of waiting spaces and meeting rooms.
- To ensure the link with the Housekeeping service to ensure the cleanliness of the premises.
- Participate in a tour of the different reception centres (Geolier clinic: medical, Genolier Innovation HUB: event) in order to ensure a reception and quality care according to the needs of the activity. Business activity and advisory services
Company and context
- Know how to sell our services and highlight the Clinic Nescens in general, while showing rigor and organization.
- Optimize the sale of rooms and suites (up to 30%) during telephone exchanges and reception.
- Have a good knowledge of the various points of sale and services, as well as the hotel product.
- Anticipate the needs of the customers.
- Advise and guide the customers according to their needs.
- Prior experience as receptionist, preferably in a hotel or clinic.
- Excellent skills in verbal and written communication.
- Ability to work independently and in a team.
- Strong customer orientation, service sense and commercial fiber.
- Mastery of booking and hotel management software (an asset).
Additional details
- Attached to the hotel part of Nescens (25 rooms), you ensure the full care of the customer, from booking to cashing, as well as an active role in marketing the offer. Reservation and follow-up
- Respond to telephone calls, emails and inquiries with courtesy and efficiency. Receipt and monitoring of debtors
- Report unpaid payments and risk situations to the hierarchy. Home of independent medical offices
- Participate in a tour of the different reception centres (Geolier clinic: medical, Genolier Innovation HUB: event) in order to ensure a reception and quality care according to the needs of the activity. Business activity and advisory services
Notes and original content
- Attached to the hotel part of Nescens (25 rooms), you ensure the full care of the customer, from booking to cashing, as well as an active role in marketing the offer.
- Reservation and follow-up
- Respond to telephone calls, emails and inquiries with courtesy and efficiency.
- Receipt and monitoring of debtors
- Report unpaid payments and risk situations to the hierarchy.
- Home of independent medical offices
- Participate in a tour of the different reception centres (Geolier clinic: medical, Genolier Innovation HUB: event) in order to ensure a reception and quality care according to the needs of the activity.
- Business activity and advisory services
Questions about this listing
What salary does Swiss Medical Network offer for this role?
Swiss Medical Network lists CHF 86'500 - 120'500 gross per year for this position in Genolier. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Swiss Medical Network offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Swiss Medical Network during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Swiss Medical Network?
Use the "Apply now" button on this page — it links directly to Swiss Medical Network's original listing at jobs.smartrecruiters.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
