Quality and Process Manager (a) — Klinik Lengg
NewCHF 73'500 - 111'500
Klinik Lengg · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 73'500 - 111'500
Role overview
Tasks
- They continuously develop the hospital-wide quality management system (EFQM) as well as risk management including CIRS and sustainably strengthen patient safety.
- They analyse quality, safety and process indicators, identify potential for improvement and initiate effective optimisation measures
- Design and optimize core clinical and support processes end-to-end and promote lean management and a culture of continuous improvement
- You lead and accompany interdisciplinary quality, process and change projects from conception to successful implementation
- They ensure compliance with legal and regulatory requirements and coordinate audits, certifications and accreditations
- You develop reporting for quality, patient safety and process efficiency and create transparency for informed management decisions
- They advise and empower managers and employees on quality issues and promote a lived quality and safety culture throughout the clinic
Requirements
- You have a university degree (FH/uni) in health care, quality management, business administration, public health or a comparable discipline
- You have several years of professional experience in quality, process or organizational management and ideally have profound experience in hospital or healthcare.
- You have completed further training in quality management (e.g. CAS/MAS, EFQM, ISO) and are familiar with current standards and best practices
- They continuously develop the hospital-wide quality management system (EFQM) as well as risk management including CIRS and sustainably strengthen patient safety.
- They analyse quality, safety and process indicators, identify potential for improvement and initiate effective optimisation measures
Main responsibilities
- They continuously develop the hospital-wide quality management system (EFQM) as well as risk management including CIRS and sustainably strengthen patient safety.
- They analyse quality, safety and process indicators, identify potential for improvement and initiate effective optimisation measures
- Design and optimize core clinical and support processes end-to-end and promote lean management and a culture of continuous improvement
- You lead and accompany interdisciplinary quality, process and change projects from conception to successful implementation
- They ensure compliance with legal and regulatory requirements and coordinate audits, certifications and accreditations
- You develop reporting for quality, patient safety and process efficiency and create transparency for informed management decisions
- They advise and empower managers and employees on quality issues and promote a lived quality and safety culture throughout the clinic Requirements
- You have a university degree (FH/uni) in health care, quality management, business administration, public health or a comparable discipline
Company and context
- You have several years of professional experience in quality, process or organizational management and ideally have profound experience in hospital or healthcare.
- You have completed further training in quality management (e.g.
- CAS/MAS, EFQM, ISO) and are familiar with current standards and best practices
- Ideally, you have additional knowledge in the areas of process management, lean management or organizational development
- You think analytically, recognize optimization potential quickly and implement changes in a structured and sustainable manner
- You convince with your pronounced project management and moderation skills as well as your ability to win different stakeholders for common goals
- You communicate appropriately to your addressees, act confidently and promote a sustainable culture of quality and improvement with your solution-oriented working method
- Our aim is to accompany patients with neurological diseases on their way to maximum independence and to open up new perspectives through comprehensive rehabilitation.
- At the same time, we are committed to a precise diagnosis and sustainable treatment of patients with epilepsy.
- Around 300 employees are committed to this with humanity, expertise, innovative spirit and reliability – together in interdisciplinary and interprofessional teams.
Additional details
- They advise and empower managers and employees on quality issues and promote a lived quality and safety culture throughout the clinic
Notes and original content
- Requirements